At a Glance
- Tasks: Serve delicious food, build customer relationships, and maintain high hygiene standards.
- Company: Join the UK's largest employee-owned business with a focus on kindness and respect.
- Benefits: Enjoy flexible working hours, competitive pay, and a supportive team environment.
- Why this job: Be part of a passionate team that values ethical sourcing and customer loyalty.
- Qualifications: Great communication skills and a love for food are essential.
- Other info: Exciting opportunities for personal growth in a dynamic retail environment.
Overview
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About the role
As a Partner on our service counters, you\’ll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You\’ll actively be bringing our ethos – passionate Partners serving food lovers – to life. You\’ll use your enthusiasm and friendliness to build lasting relationships with your customers. You\’ll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. All the while helping to maximise on sales and profit.
Responsibilities
- You\’ll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
- Staying on top of stock levels, ensuring the products our customers love are there when needed.
- Taking great care while working with open food and ensure all due diligence and health & safety protocols are followed. Helping to reduce food wastage.
- Maintaining your knowledge of new products and have a good understanding of Waitrose\’s food values (e.g. animal welfare).
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Experience of working in a catering / hospitality environment.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Company
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Hospitality, Supermarket Assistant employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality, Supermarket Assistant
✨Tip Number 1
Get to know the company! Before your interview, dive into Waitrose's values and ethos. Show us that you’re not just another candidate but someone who genuinely cares about ethical sourcing and customer service.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships with customers, think of some examples where you've gone above and beyond for someone. We want to see your enthusiasm shine through!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable. It shows that you respect the brand and are ready to represent us as a Partner.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the amazing team you could be joining!
We think you need these skills to ace Hospitality, Supermarket Assistant
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any experiences or knowledge you have about ethically sourced ingredients and food trends. This will show us that you’re not just looking for a job, but you genuinely care about what we do.
Highlight Your Customer Service Skills: Since this role is all about building relationships with customers, make sure to share any past experiences where you’ve excelled in customer service. We want to see how you can bring your enthusiasm and friendliness to our team!
Keep It Neat and Professional: Presentation matters, even in your application! Make sure your CV and cover letter are well-organised and free of typos. A clean and professional look reflects the high standards we uphold at Waitrose.
Apply Early Through Our Website: Don’t wait around! We sometimes close vacancies early if we get a lot of applications. Head over to our website and submit your application as soon as you can to ensure you don’t miss out on this opportunity!
How to prepare for a job interview at ENGINEERINGUK
✨Know Your Food
Brush up on your knowledge of food trends and Waitrose's food values. Be ready to discuss ethically sourced products and share your favourite recipes. This will show your passion for food and align with the company's ethos.
✨Showcase Your Customer Skills
Prepare examples of how you've built relationships with customers in previous roles. Highlight your communication skills and how you’ve made a positive impact on customer experiences. This is key for a role that focuses on trust and loyalty.
✨Demonstrate Team Spirit
Think of instances where you’ve worked effectively as part of a team. Emphasise your flexibility and willingness to support colleagues, as this aligns with the partnership culture at Waitrose.
✨Be Ready for Practical Questions
Expect questions about hygiene standards and health & safety protocols. Familiarise yourself with these practices, as they are crucial for working with open food. Showing that you take these responsibilities seriously will impress your interviewers.