At a Glance
- Tasks: Lead the ICSR Management Team and oversee case processing for global safety.
- Company: GSK is a global biopharma company focused on advancing health through science and technology.
- Benefits: Enjoy flexible working options and a culture that values diversity and inclusion.
- Why this job: Join a mission-driven team making a real impact on global health and patient safety.
- Qualifications: Bachelor's degree in a scientific field and experience in pharmacovigilance or clinical development required.
- Other info: This is a remote position, allowing you to work from anywhere in the UK or USA.
The predicted salary is between 54000 - 84000 £ per year.
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Global PV Operations, ICSR Management Director
Sector: Operations and Facilities Management
Role: Director
Contract Type: Permanent
Hours: Full Time
Site Name: Home Worker – GBR, USA – Pennsylvania – Philadelphia
Posted Date: Dec 24 2024
Job Purpose
The key purpose of this role is to support Pharmacovigilance Operations ICSR Management in the following activities:
- ICSR Management: Oversight of handling and processing of ICSRs; ensuring proper case management and following coding conventions.
- Argus Configuration: Oversight of setting up Safety Database for new programs and studies, and configuring it for submissions to regulatory authorities, partners, CROs, and local operating companies (LOCs).
- LOC Interactions: Collaborating with local operating companies.
- Vendor Oversight: vendor oversight of case processing and related activities, ensuring compliance with GSK processes and contracted tasks. Oversight of investigations into ICSR related non-compliance, perform gap analysis, and critically analyse data and metrics produced by the vendor.
- Clinical Trial/Program Support: Involvement in study/program setup, maintenance, and close-out processes.
The position holder is responsible for the above elements in alignment with GSK standards and regulatory timelines whilst driving the implementation of robust processes for successful PV Operations activities, including vendor oversight.
Key Responsibilities
- Provides leadership for Individual Case Safety Reports (ICSR) Management Team to achieve group objectives, overseeing outsourcing partner who processes over 300,000 cases annually in the GSK global safety database.
- Ensuring compliance with regulatory requirements, establishing, and overseeing management monitoring activities, and mitigating business risks in ICSR Management.
- Delivering efficient, compliant processes and addressing deficiencies.
- Ensuring preparedness and implementing corrective actions for audits/inspections.
- Facilitating cross-functional collaboration within Global Safety and ensuring timely processing Human Safety Information for signal detection.
- Establishing and maintaining key performance indicators for case management operations.
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
- Bachelor’s degree
- BS/BA in a scientific or medically related field (e.g. Nurse or pharmacist)
- Experience in the pharmaceutical industry/CRO in clinical development, pharmacovigilance and information management.
- Previous line management experience
Preferred Qualifications:
If you have the following characteristics, it would be a plus:
- Extensive clinical safety or related experience (10+ years)
- Significant history of management experience
- Demonstrated experience effectively working with outsourced providers.
- High level of clinical understanding
- Excellent oral and written communication skills
- In depth knowledge of ICH, GCP and GVP, CTR; local regulatory requirements and pharmacovigilance methodology; general understanding of world-wide regulatory requirements for PV
- Proven ability to negotiate and influence stakeholders at upper management levels.
- Deep knowledge of principles of data collection, analysis and retrieval and experience summarizing data
- Knowledge of GSK products and awareness of business-unit specific considerations
- In depth understanding of medical and drug terminology
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).
Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class (US only).
We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or 0808 234 4391. The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary.
Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive.
As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Important notice to Employment businesses/ Agencies
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK’s commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit GSK’s Transparency Reporting For the Record site.
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Global PV Operations, ICSR Management Director employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global PV Operations, ICSR Management Director
✨Tip Number 1
Familiarize yourself with GSK's core therapeutic areas and recent advancements in pharmacovigilance. This knowledge will help you demonstrate your understanding of the company's mission and how your experience aligns with their goals during discussions.
✨Tip Number 2
Network with professionals in the pharmaceutical industry, especially those with experience in pharmacovigilance and ICSR management. Engaging with current or former GSK employees on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous management experiences and how you've successfully led teams in high-pressure environments. Highlight specific examples where you improved processes or ensured compliance, as these are crucial for the role.
✨Tip Number 4
Stay updated on global regulatory requirements and best practices in pharmacovigilance. Being knowledgeable about ICH, GCP, and GVP guidelines will not only boost your confidence but also show your commitment to maintaining high standards in safety operations.
We think you need these skills to ace Global PV Operations, ICSR Management Director
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Global PV Operations, ICSR Management Director position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in pharmacovigilance, clinical development, and management. Use specific examples to demonstrate your leadership skills and your ability to oversee case processing and vendor management.
Showcase Communication Skills: Since excellent oral and written communication skills are crucial for this role, ensure that your application materials are well-written and free of errors. Consider including examples of how you've effectively communicated with stakeholders or led cross-functional teams.
Align with GSK's Values: GSK emphasizes a culture where people can thrive. In your application, reflect on how your personal values align with GSK's mission and commitment to diversity and inclusion. This could set you apart from other candidates.
How to prepare for a job interview at ENGINEERINGUK
✨Understand ICSR Management
Make sure you have a solid grasp of Individual Case Safety Reports (ICSR) management. Be prepared to discuss your experience in overseeing case management and how you've ensured compliance with regulatory requirements in previous roles.
✨Showcase Leadership Skills
As this role involves leading a team, be ready to share examples of your leadership experience. Highlight how you've motivated teams, managed performance, and achieved objectives in a high-pressure environment.
✨Familiarize Yourself with Argus Configuration
Since oversight of Argus configuration is crucial, demonstrate your knowledge of safety databases and your experience in setting them up for regulatory submissions. Discuss any specific projects where you successfully implemented these systems.
✨Prepare for Vendor Oversight Discussions
Vendor oversight is a key responsibility in this role. Prepare to discuss your experience working with outsourced providers, including how you've ensured compliance and addressed any non-compliance issues in the past.