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- Tasks: Lead and inspire your team to deliver exceptional customer service and drive sales.
- Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible working, 10% discounts, wellbeing services, and a generous holiday allowance.
- Why this job: Be part of a diverse team where your ideas matter and you can make a real impact.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Open to candidates over school leaver's age; flexible working options available.
The predicted salary is between 30000 - 42000 £ per year.
About the role:
Contract: Permanent
Shift Pattern: Varies from day to day but are planned in advance.
You will be responsible for:
- Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coaching your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
- Leading your team in the driving of trade activity, and using your expertise and knowledge to grow sales and maximise profit.
- Leading and building your managers' knowledge to deliver and sustain Store Change Plan and resource planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
- Ensuring the safety of your colleagues is your top priority, and making sure your store is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
You will need:
- A great communicator who shares knowledge, experience and best practices, understanding the importance of what you do and working collaboratively with your team to deliver results.
- To be natural and welcoming with customers, putting them at the heart of whatever you do.
- To use your energy and resilience to keep momentum going when working in challenging environments.
- Energy and drive to deliver beyond expectation.
- To be aware of what our competitors are doing and always looking for ways to build and deliver new initiatives to help improve our store for customers.
What's in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
Express Store Manager Winchester employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Express Store Manager Winchester
✨Tip Number 1
Familiarise yourself with Tesco's core values and mission. Understanding their commitment to serving customers and communities will help you align your responses during interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Prepare examples of how you've successfully led teams in the past. Highlight your experience in coaching and developing team members, as this is crucial for the Express Store Manager role.
✨Tip Number 3
Stay updated on retail trends and competitor activities. Being knowledgeable about the market will allow you to discuss innovative ideas and initiatives that could benefit Tesco during your interview.
✨Tip Number 4
Practice your communication skills. As a manager, you'll need to effectively convey information and inspire your team, so being able to articulate your thoughts clearly will be key in both interviews and day-to-day operations.
We think you need these skills to ace Express Store Manager Winchester
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Express Store Manager position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your management experience, leadership skills, and any relevant achievements in retail. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Highlight specific examples of how you've successfully led teams, improved sales, or enhanced customer experiences in previous roles.
Showcase Your Soft Skills: Emphasise your communication skills, ability to build relationships, and resilience in challenging environments. Provide examples that demonstrate how you have effectively collaborated with teams and made decisions that benefited both customers and colleagues.
How to prepare for a job interview at ENGINEERINGUK
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully managed teams in the past, focusing on your coaching and development strategies.
✨Understand Tesco's Values
Familiarise yourself with Tesco's core purpose and values, especially their commitment to serving customers and communities. Be prepared to discuss how you align with these values and how you can contribute to creating a welcoming environment for both customers and colleagues.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you've had to make quick decisions under pressure, and be ready to explain your thought process and the outcomes.
✨Demonstrate Customer-Centric Thinking
Since customer satisfaction is key, highlight your experience in putting customers first. Discuss how you've previously improved customer service or addressed customer feedback, showing that you understand the importance of building strong relationships with customers.
