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- Tasks: Lead a team of drivers and pickers in a busy delivery operation.
- Company: Join a dynamic team at Booker, a leader in the retail industry.
- Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package.
- Why this job: Be part of a customer-focused culture that values teamwork and satisfaction.
- Qualifications: Experience supervising teams in a warehouse or transport setting is essential.
- Other info: Management CPC is a plus; explore our company values and culture online.
The predicted salary is between 30000 - 42000 £ per year.
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What's in it for you:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4-day period after every four-weekly pay day, i.e., thirteen times a year.
- In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further deals throughout the year.
- Up to 30% off car, pet, and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more.
- You can also save 30% when you spend £50 or more on glasses, prescription sunglasses, and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases, including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme, which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5%, and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times your annual pay.
- Health and Wellbeing support and resources, including our 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role:
We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day-to-day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.
You will be responsible for:
- Ensuring the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.
- Ensuring important management information is communicated out to all relevant team members.
- Supervising and maintaining a safe working environment for all colleagues and customers, reporting any Health & Safety concerns to the Store Management team.
- Promoting and driving brand image through knowledge of product, excellent customer service, and ensuring company guidelines are followed at all times.
- Supporting the delivery manager in ensuring all vehicles are roadworthy and legally compliant.
- Supervising, planning, and co-ordinating to ensure all tasks are completed effectively and in a timely manner.
You will need:
- Experience of supervising a small to medium-sized team, in either warehouse or transport.
- Experience of working in a customer-focused environment.
- Management CPC would be advantageous.
Delivery Supervisor employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Supervisor
✨Tip Number 1
Familiarise yourself with the company's values and culture by visiting their hub. Understanding what they stand for will help you align your approach during interviews and show that you're a good fit for the team.
✨Tip Number 2
Highlight your experience in supervising teams, especially in a transport or warehouse setting. Be ready to discuss specific examples of how you've motivated your team to meet targets and improve customer satisfaction.
✨Tip Number 3
Prepare to demonstrate your knowledge of health and safety regulations. Being able to discuss how you've maintained a safe working environment in previous roles will show your commitment to compliance and employee wellbeing.
✨Tip Number 4
Brush up on your customer service skills. Since this role is customer-focused, be prepared to share examples of how you've handled customer interactions and resolved issues effectively in the past.
We think you need these skills to ace Delivery Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Delivery Supervisor position. Tailor your application to highlight relevant experience in supervising teams and customer service.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in managing teams, particularly in transport or warehouse settings. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that align with the job requirements, such as your ability to motivate a team and ensure compliance with safety regulations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ENGINEERINGUK
✨Know the Company Values
Before your interview, take some time to research the company's values and culture. Understanding what they stand for will help you align your answers with their expectations and show that you're a good fit for the team.
✨Demonstrate Leadership Skills
As a Delivery Supervisor, you'll be leading a team. Be prepared to discuss your previous experience in supervising teams, how you motivate others, and any specific examples of how you've successfully managed a group to achieve targets.
✨Highlight Customer Service Experience
Since customer satisfaction is key, make sure to share examples from your past roles where you provided excellent customer service. Discuss how you handled difficult situations and ensured customer needs were met.
✨Prepare for Health & Safety Questions
Given the importance of maintaining a safe working environment, be ready to answer questions about health and safety protocols. Share any relevant experience you have in ensuring compliance and addressing safety concerns.
