Custody Case Worker

Custody Case Worker

Full-Time 28755 - 28755 £ / year (est.) No working from home possible
ENGINEERINGUK

At a Glance

  • Tasks: Support individuals in their last weeks of custody, helping them prepare for life after release.
  • Company: Join a compassionate team dedicated to rehabilitation and personal growth.
  • Benefits: Enjoy 25 days annual leave, private medical insurance, and 24/7 support.
  • Other info: Dynamic work environment with opportunities for community engagement and personal development.
  • Why this job: Make a real difference in people's lives by guiding them towards reintegration.
  • Qualifications: Strong communication skills and resilience are essential for this role.

The predicted salary is between 28755 - 28755 £ per year.

In-Custody Case Worker

Salary: £28,755

Location: HMP Sudbury with travel to other prison sites across Staffordshire and the Black Country

Contract: Full Time Permanent

Rebuilding your life after a custodial sentence is one of the toughest challenges a person can face. But with the right support, it's possible. We are looking for a Case Worker to join our team – someone with a rare mix of compassion, resilience, organisation and flexibility. This role involves rolling up your sleeves and proactively supporting individuals on their journey toward rehabilitation.

In this role, you will work within the prison, providing one-to-one support to a caseload of participants who are in the last 12 weeks of their sentence. You will help them prepare for release, overcome barriers, build confidence and take meaningful steps toward reintegration, promoting engagement with community hubs after release. You will work closely with pre‑release, gate and through‑the‑gate teams to ensure participants receive comprehensive support throughout their transition.

Responsibilities

  • Relationship Building: Foster genuine, trusting, and non‑judgemental relationships with participants, creating a safe space for personal growth.
  • 1:1 Support: Set and review goals while ensuring accurate and timely recording.
  • Action Planning: Formulate detailed action plans identifying specific needs and barriers, and determine the support required for transition.
  • Caseload Management: Manage multiple individuals, balancing their needs while maintaining all related administration.
  • Stakeholder Engagement: Engage with the wider prison community, generate referrals to the programme and build your caseload.
  • Escorting: Drive participants to Ingeus sites, job placements and training opportunities in our minibus.

Qualifications

  • Strong communication skills – the ability to engage, motivate, persuade, and listen, building strong connections with participants and stakeholders.
  • Safeguarding awareness – able to identify safeguarding risks and operate within established protocols.
  • IT and administrative proficiency – maintain meticulous records of interactions to measure progress.
  • Resilience – the capacity to stay committed and see outcomes through, even when progress is slow.

Applicants are required to obtain an enhanced DBS check and HMPPS EL1 vetting. Successful candidates will be offered a start date at least six weeks from the point of job offer to allow sufficient time for pre‑employment clearances.

Benefits

  • 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
  • EAP Support programme available 24/7, including 6 free counselling sessions.
  • Private medical insurance and life assurance.
  • Up to 2 days of Community Giving (volunteering) each year.
  • Eyecare vouchers.
  • Online shopping discounts.
  • Cycle to Work scheme and travel season ticket loan.
  • Long‑service awards.
  • Salary Finance programme offering financial education and advice.
  • Option to purchase additional benefits such as critical illness cover and dental insurance.

Custody Case Worker employer: ENGINEERINGUK

As a Custody Case Worker at HMP Sudbury, you will be part of a compassionate and dedicated team committed to supporting individuals during their critical transition back into society. Our work culture prioritises empathy and resilience, offering extensive employee benefits such as 25 days of annual leave, private medical insurance, and a supportive Employee Assistance Programme. With opportunities for professional growth and community engagement, we empower our staff to make a meaningful impact in the lives of those we serve.

ENGINEERINGUK

Contact Details:

ENGINEERINGUK Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Custody Case Worker

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at ENGINEERINGUK.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from ENGINEERINGUK!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like ENGINEERINGUK, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at ENGINEERINGUK or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Custody Case Worker

Compassion
Resilience
Organisation
Flexibility
Relationship Building
1:1 Support
Action Planning

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to ENGINEERINGUK:Before hitting send, make sure to tailor your application specifically to ENGINEERINGUK! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at ENGINEERINGUK

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.