At a Glance
- Tasks: Manage customer accounts and ensure timely collection of outstanding payments.
- Company: Dynamic company focused on financial stability and customer relationships.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on teamwork and process improvement.
- Why this job: Join a team where your efforts directly impact cash flow and customer satisfaction.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 25000 - 35000 £ per year.
Role type: 8 month Fixed Term Contract
The Credit Controller is responsible for managing the company's credit and debt recovery processes to ensure timely collection of outstanding payments, maintain positive customer relationships, and minimise financial risk.
This role involves monitoring customer accounts, resolving payment issues, and cross collaborating with other areas of the business to support the company's cash flow and financial stability.
What you will be doing
- Proactively manage a portfolio of customer accounts to ensure timely collection of outstanding debts.
- Monitor aged debt reports and follow up on overdue invoices via phone, email, and written correspondence.
- Resolve customer queries relating to invoices and payments, liaising with internal teams where necessary.
- Maintain accurate records of all chasing activity and update the internal systems accordingly.
- Prepare weekly and monthly reports on outstanding debts, cash collection forecasts, and risk accounts.
- Work closely with the billing and operation teams to ensure smooth processes and accurate invoicing.
- Escalate high-risk accounts or problematic debts in line with company policy.
- Assist with month‑end reporting and audit requirements.
- Support process improvements within the credit control function.
What do I need to be successful?
- Experience in a credit control or accounts receivable role.
- Strong understanding of credit control principles and procedures.
- Excellent communication and negotiation skills, both written and verbal.
- Ability to manage a busy workload, prioritise effectively, and meet deadlines.
- Strong attention to detail and problem‑solving ability.
- Proficiency in Microsoft Excel and familiarity with financial systems (e. g. SAP, Oracle, D365).
- Ability to build strong relations to ensure excellent customer service.
- Team player with a collaborative approach.
- Ability to identify patterns, trends, and recurring issues within data sets to support informed decision making.
- Ability to work autonomously and use initiative to resolve issues but will/escalate problems or questions as appropriate.
- Experience working within a target‑driven environment, consistently meeting or exceeding Key Performance Indicators related to debt recovery, cash collection, dispute resolution, or billing accuracy.
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Credit Controller employer: ENGINEERINGUK
ENGINEERINGUK is an exceptional employer that fosters a collaborative work culture, allowing you to thrive as a Hybrid Brand Executive while contributing to a meaningful charity brand. With generous employee benefits such as 28 days of holiday, enhanced parental leave, and a robust pension scheme, you'll find ample opportunities for personal and professional growth in this dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like ENGINEERINGUK.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like ENGINEERINGUK might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at ENGINEERINGUK will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at ENGINEERINGUK. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give ENGINEERINGUK confidence in your short-term commitment to the role.
How to prepare for a job interview at ENGINEERINGUK
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with ENGINEERINGUK.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure ENGINEERINGUK that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
