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For Companies At a Glance
- Tasks: Join our team to manage customer accounts and ensure smooth financial operations.
- Company: Be part of a dedicated team at Booker, known for its commitment to outstanding customer service.
- Benefits: Enjoy employee discounts after 3 months, including 10-15% off at Tesco and other perks.
- Why this job: This role offers a chance to develop your skills in finance while working in a supportive environment.
- Qualifications: Intermediate Excel skills and strong communication are essential; knowledge of GDPR is a plus.
- Other info: You'll handle overdue invoices and support our commitment to excellent customer service.
The predicted salary is between 30000 - 42000 £ per year.
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What’s in it for you
Employee discounts after 3 months, such as:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- A Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
About the role
We are seeking a skilled Credit Controller to join our dedicated team of four, ensuring smooth and efficient financial operations. In this role, you will manage customer accounts by handling overdue invoices, processing payments, reconciling accounts, and releasing held orders. This position requires strong organisational skills, excellent communication, and a proactive approach to maintaining accurate records and supporting our commitment to outstanding customer service.
You will be responsible for
- Chase overdue invoices by telephone, email & letter within agreed timescales
- Releasing held orders daily
- Taking card payments
- Handle disputed bills to bring payment within the agreed terms and where this fails negotiate repayment plans
- Maintain accurate records of all chasing activity
- Carry out account reconciliations
- Sending customer statements on a weekly basis
- Put together weekly, fortnightly and monthly direct debit runs
- Cash posting and allocations
- Open new accounts and carry out credit checks, filing
- Taking accounts through the legal process
- Reporting into the insurance portal any adverse information/ late payments
- Cash banking and allocation
You will need
- Intermediate Excel skills required
- Excellent communication skills at all levels
- Strong organisational & time management skills
- Good knowledge of GDPR and Money Laundering regulations & Privacy Data
- Knowledge of credit insurance but not vital
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Credit Controller employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarize yourself with the key responsibilities of a Credit Controller, such as managing overdue invoices and processing payments. This will help you understand what the team is looking for and allow you to speak confidently about your relevant experience during the interview.
✨Tip Number 2
Brush up on your Excel skills, especially functions related to financial data management. Being able to demonstrate your proficiency in Excel during the interview can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully handled customer disputes or overdue accounts in the past. This will showcase your problem-solving abilities and your proactive approach to maintaining customer relationships.
✨Tip Number 4
Research the company’s policies on GDPR and Money Laundering regulations. Showing that you are knowledgeable about these areas will demonstrate your commitment to compliance and your understanding of the financial sector.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Credit Controller position. Highlight the key responsibilities and required skills, such as managing customer accounts and handling overdue invoices, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in credit control or similar financial roles. Mention specific achievements that demonstrate your organisational skills and ability to manage customer accounts effectively.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples of how you've successfully communicated with customers or colleagues in past positions. This could include resolving disputes or negotiating repayment plans.
Tailor Your Application: Customize your cover letter to reflect your understanding of the company’s values and how you can contribute to their commitment to outstanding customer service. Mention your knowledge of GDPR and Money Laundering regulations if applicable.
How to prepare for a job interview at ENGINEERINGUK
✨Showcase Your Organisational Skills
As a Credit Controller, strong organisational skills are crucial. Be prepared to discuss specific examples of how you've managed multiple tasks or projects simultaneously, ensuring accuracy and efficiency.
✨Demonstrate Communication Proficiency
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you handle customer interactions and resolve disputes.
✨Familiarise Yourself with Financial Regulations
Knowledge of GDPR and Money Laundering regulations is important. Brush up on these topics and be ready to explain how you ensure compliance in your previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to chase overdue invoices or negotiate repayment plans, and be ready to share your approach and outcomes.
