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For Companies At a Glance
- Tasks: Join our team to manage customer accounts and ensure smooth financial operations.
- Company: Be part of a dedicated team at Booker, known for its commitment to outstanding customer service.
- Benefits: Enjoy employee discounts after 3 months, including 10-15% off at Tesco and other perks.
- Why this job: This role offers hands-on experience in finance while working in a supportive environment.
- Qualifications: Intermediate Excel skills and strong communication are essential; knowledge of GDPR is a plus.
- Other info: Flexible part-time hours make this job perfect for students balancing studies and work.
Credit Control Administrator – Part Time
What’s in it for you
- Employee discounts after 3 months, such as:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- A Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
About the role
We are seeking a skilled Credit Controller to join our dedicated team of five, ensuring smooth and efficient financial operations. In this role, you will manage customer accounts by handling overdue invoices, processing payments, reconciling accounts, and releasing held orders. This position requires strong organisational skills, excellent communication, and a proactive approach to maintaining accurate records and supporting our commitment to outstanding customer service.
You will be responsible for
- Chase overdue invoices by telephone, email & letter within agreed timescales
- Releasing held orders daily
- Taking card payments
- Handle disputed bills to bring payment within the agreed terms and where this fails negotiate repayment plans
- Maintain accurate records of all chasing activity
- Carry out account reconciliations
- Sending customer statements on a weekly basis
- Put together weekly, fortnightly and monthly direct debit runs
- Cash posting and allocations
- Open new accounts and carry out credit checks, filing
- Taking accounts through the legal process
- Reporting into the insurance portal any adverse information/ late payments
- Cash banking and allocation
You will need
- Intermediate Excel skills required
- Excellent communication skills at all levels
- Strong organisational & time management skills
- Good knowledge of GDPR and Money Laundering regulations & Privacy Data
- Knowledge of credit insurance but not vital
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Credit Control Administrator - Part Time employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Administrator - Part Time
✨Tip Number 1
Familiarize yourself with the key responsibilities of a Credit Control Administrator. Understanding how to manage overdue invoices and process payments will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Brush up on your Excel skills, especially functions related to financial data management. Being able to showcase your proficiency in Excel can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've effectively communicated with customers in past roles. Strong communication skills are essential for this position, so having specific instances ready can highlight your capabilities.
✨Tip Number 4
Research GDPR and Money Laundering regulations as they relate to credit control. Showing that you understand these regulations will demonstrate your commitment to compliance and professionalism in the role.
We think you need these skills to ace Credit Control Administrator - Part Time
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Credit Control Administrator position. Make sure you understand the key responsibilities and required skills, such as managing customer accounts and handling overdue invoices.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize your organisational skills, communication abilities, and any experience with credit control or financial operations.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a good fit. Mention specific examples from your past experiences that demonstrate your ability to manage accounts and handle disputes effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in credit control.
How to prepare for a job interview at ENGINEERINGUK
✨Showcase Your Communication Skills
Since the role requires excellent communication skills, be prepared to demonstrate how you've effectively communicated with customers in the past. Share specific examples of how you handled disputes or managed overdue invoices.
✨Highlight Your Organisational Abilities
The job demands strong organisational and time management skills. Discuss your methods for keeping track of multiple accounts and ensuring timely follow-ups on overdue payments. Mention any tools or systems you use to stay organised.
✨Familiarize Yourself with Relevant Regulations
Knowledge of GDPR and Money Laundering regulations is important for this position. Brush up on these topics and be ready to discuss how you ensure compliance in your work, especially when handling sensitive customer information.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, such as how you would handle a particularly challenging customer or a disputed bill. Think through potential scenarios and your approach to resolving them effectively.
