Cafe Back of House Team Member

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View more categories View less categories Sector Catering and Hospitality Contract Type Permanent Hours Full Time

About the role

What\’s the secret ingredient behind our café\’s big breakfast? Or our terrifically toasted teacake? Beyond fresh ingredients, it\’s the care of our Back of House team, of course. They prepare food, keep our kitchens clean, and deliver the consistent quality our customers know and love.

As a member of this team and someone who\’s dedicated to great service, you\’ll make sure every dish lives up to the promise of our menu, all while keeping your kitchen clean and tidy. It\’s an essential and varied role, where your work helps to make every day a little better.

In return for all you do, we\’ll offer you plenty of support, career development opportunities, flexible working options, and more. Ultimately, it’s a career where you can do good and feel good.

Please note that you need to be 18 or over to apply for this role.

Responsibilities

While specific responsibilities may vary depending on Tesco\’s needs, the key duties include:

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers efficiently and with care.
• Following food safety and hygiene regulations and maintaining daily records.
• Practising FIFO (first in, first out) stock rotation to ensure food freshness.
• Accepting deliveries and storing food safely.
• Adhering to all operational policies and procedures.
• Preparing, cooking, and serving food according to café standards.
• Maintaining standards and ensuring all menu items are available.
• Knowing the café menu thoroughly and serving food as intended.
• Resolving customer complaints and informing the Café Manager.
• Staying updated with business communications and new initiatives.

Requirements

• A commitment to delivering excellent customer service.
• Knowledge of health and safety standards.
• Ability to work efficiently and maintain a clean environment.

Personal qualities

• Comfortable working in a team.
• Good communication skills and a proactive attitude.
• Ability to multitask and work under pressure.
• Initiative to improve work processes.
• Organized and good planning skills.

Benefits

Alongside a great work-life balance, we offer excellent benefits such as:

• Colleague Clubcard after 3 months, with discounts increasing over time.
• Flexible working options from day one.
• Retirement savings plan.
• Life Assurance.
• Free wellbeing resources.
• Exclusive discounts on various purchases.
• Uniform provided.
• Holiday entitlement starting at 28 days including Bank Holidays.
• Access to colleague networks for support and community.

About us

With 329 cafés nationwide, our teams work to ensure the best customer experience. Tesco Cafés are a welcoming place, reflecting our diverse customer base and inclusive culture. We welcome applicants from all backgrounds and are committed to flexible, accessible recruitment processes.

We are proud to be a Disability Confident Leader and support candidates throughout the application process. Roles may close early if we receive high volume of applications. Feedback is provided only to interviewed candidates.

Learn more

About the company

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