At a Glance
- Tasks: Deliver excellent customer service and support in a dynamic, fast-paced environment.
- Company: Join Booker, a fantastic workplace with great career opportunities.
- Benefits: Enjoy discounts at Tesco, health benefits, and a competitive holiday package.
- Other info: Flexible hours with a vibrant team atmosphere.
- Why this job: Be part of a team that values customers and makes a real difference every day.
- Qualifications: Must be 17 or older with a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year.
- In addition to 10% off at Tesco Cafe and 20% off all F & F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more.
- You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same. We are a 5/7 day operation (check our website for specific opening times). We only recruit individuals who are aged 17 and over.
You will be responsible for:
- Customers are at the heart of everything we do; our customers need to be back in their own business as quickly as possible having found what they need.
- We keep the shelves full, provide speed of service through the tills and wish them a fond farewell.
- If our customers need a delivery we are accurately picking what they need.
You will need:
- A can do attitude.
- A passion for customer service.
- Be willing to go the extra mile.
- Always be there, on time and properly presented.
Branch Assistant in Bridgend employer: ENGINEERINGUK
Booker is an exceptional employer that prioritises employee satisfaction and career growth, offering a comprehensive benefits package including discounts at Tesco, health and wellbeing support, and a robust retirement savings plan. Our dynamic work culture fosters teamwork and a commitment to excellent customer service, making every day unique and rewarding. With opportunities for personal development and exclusive access to various discounts, working at Booker in this role means being part of a supportive community dedicated to your success.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant in Bridgend
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Booker. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your can-do attitude and passion for customer service. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress to impress! Make sure you’re looking sharp and professional for your interview. First impressions matter, and being well-presented shows that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Branch Assistant in Bridgend
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, make sure to highlight your love for customer service. We want to see that you’re genuinely excited about helping customers and going the extra mile for them!
Keep It Professional Yet Friendly:While we love a casual vibe, remember to keep your language professional. Use a friendly tone that reflects your personality but also shows you understand the importance of the role.
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to tailor your application to us at Booker. Mention specific aspects of the job description that resonate with you and how your skills match what we’re looking for.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the info you need about the role and our fantastic benefits!
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Can-Do Attitude
Make sure to convey your positive mindset during the interview. Share examples of how you've tackled challenges in the past and gone the extra mile for customers. This will demonstrate that you embody the can-do attitude they're looking for.
✨Know the Company and Its Benefits
Familiarise yourself with Booker’s benefits package and values. Mention specific perks like the colleague discount card or the health and wellbeing support during your conversation. This shows that you're genuinely interested in the company and what it offers its employees.
✨Prepare for Customer Service Scenarios
Think about common customer service situations and how you would handle them. Be ready to discuss times when you provided excellent service or resolved a difficult issue. This will highlight your passion for customer service and your ability to thrive in a fast-paced environment.
✨Dress to Impress
First impressions matter! Make sure you arrive on time and are dressed appropriately for the interview. A smart appearance reflects your professionalism and respect for the opportunity, which is crucial in a customer-facing role.
