Scheduling & Planning Lead - KPI & Service Excellence in Birmingham

Scheduling & Planning Lead - KPI & Service Excellence in Birmingham

Birmingham Full-Time No working from home possible
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Wates Group in Birmingham is seeking a Scheduling Manager to lead the planning and scheduling function across contracts. You will oversee call centre operations, performance management and continuous improvement to deliver high-quality, customer-focused services.

You will manage direct labour and supply chain planning, KPI reporting, client communications and stakeholder engagement, while developing teams and promoting safe working practices.

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Scheduling & Planning Lead - KPI & Service Excellence in Birmingham employer: ENGINEERINGUK

Superdrug is an exceptional employer that prioritises its team members and customers, fostering a vibrant work culture where fun and hard work go hand in hand. Located in the bustling Deepdale Shopping Centre, employees enjoy flexible hours, competitive pay, and generous benefits including up to 28 days of holiday and a substantial discount for friends and family. With a strong focus on personal development and excellent training opportunities, Superdrug empowers its staff to thrive in their roles while delivering outstanding service to customers.

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Contact Details:

ENGINEERINGUK Recruitment Team