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For Companies At a Glance
- Tasks: Manage client accounts and deliver top-notch service while planning communications.
- Company: Hearts & Science is a forward-thinking agency part of Omnicom Media Group, focused on digital innovation.
- Benefits: Enjoy flexible working, 27 days holiday, Bupa healthcare, and subsidised food in our canteen.
- Why this job: Join a fast-growing team, work with exciting brands, and develop your skills in a supportive environment.
- Qualifications: Experience in media agencies or client-facing roles, strong communication, and organisational skills required.
- Other info: Be part of a family-like culture that values diversity, sustainability, and career growth.
The predicted salary is between 28800 - 43200 £ per year.
About the Role
We are looking for an Account Manager to join our Client Experience team to work on a mix of accounts, primarily Opella and Hargreaves Lansdown, with opportunities to work on others within the wider team. The two clients complement each other in terms of media channels used, budgets, and team structure: Opella (previously called Sanofi) is a category leader, and we have won multiple awards for our work on their different pharmaceutical brands. Hargreaves Lansdown is a fintech company helping to democratise the world of investing. They have a new senior client team and are in the process of acquiring new owners, which means they are at an exciting inflection point and looking to us to create new and exciting work for them.
The full patch includes Tropicana, Hargreaves Lansdown, Freeview / Freely, Opella (pharmaceuticals), Co Op Bank, Not On The High Street, and Waterwipes. Having a range of brands within our team provides a real opportunity to build skills and experience across different categories without having to jump around, plus also the chance to take a leading role in managing some of the smaller accounts, so this role would really suit someone looking to build on these areas.
In this role, you will be responsible for delivering excellent day-to-day client services and communications planning. You will also be responsible for contributing to the management and development of junior team members.
About You
This role will be ideal for you if:
- You have previous experience working in a media agency, or experience within a client-facing role/comms planning team.
- You have strong communication skills and the ability to work within multidisciplinary teams.
- Your organisational skills are excellent with good attention to detail.
- You are skilled in end-to-end media planning and have an understanding of media buying.
- You are positive and entrepreneurial.
What you can expect:
- Flexible working
- 27 days holiday + bank holidays
- Full range of benefits including Bupa, Pension, Life Assurance, Eye Care
- Subsidised food and drink on our 7th floor canteen
About Hearts & Science
Part of Omnicom Media Group (OMG UK), Hearts & Science is an agency fit for the future, built in the digital age with agility at our core. Our people bring to life our values of challenging conventions, celebrating difference, collaboration, and positivity. A central pillar of creating an agency Fit for the Future is making decisions that benefit our people, our agency, our partners, and our clients both today and tomorrow. In media terms, this means total transparency, over-and-above data governance, ethical media practices, and thinking both long and short.
In relation to our culture and our talent, Fit for the Future @ Hearts plays out in three ways:
- Future-proofing careers
- Creating a Diverse and Inclusive Workforce
- Embracing Sustainability
We pride ourselves on being like a family, so expect to get to know everyone and feel truly supported professionally. We are one of the fastest-growing agencies in the market, so expect a high-paced environment with lots of opportunities.
Account Manager - Hearts & Science - Opella and Hargreaves Lansdown employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Hearts & Science - Opella and Hargreaves Lansdown
✨Tip Number 1
Familiarise yourself with the clients you'll be working with, particularly Opella and Hargreaves Lansdown. Understanding their business models, recent news, and industry trends will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your experience in media planning and client management by preparing specific examples of successful projects you've worked on. Be ready to discuss how you overcame challenges and contributed to team success.
✨Tip Number 3
Highlight your communication skills by preparing to discuss how you’ve effectively collaborated with multidisciplinary teams in the past. This will demonstrate your ability to fit into the collaborative culture at Hearts & Science.
✨Tip Number 4
Research Hearts & Science's values and culture, especially their focus on diversity, inclusion, and sustainability. Be prepared to share how your personal values align with theirs, as cultural fit is crucial for this role.
We think you need these skills to ace Account Manager - Hearts & Science - Opella and Hargreaves Lansdown
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in media agencies or client-facing roles. Emphasise your communication skills, organisational abilities, and any specific media planning or buying expertise that aligns with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of both Opella and Hargreaves Lansdown, and how your background makes you a great fit for managing their accounts.
Showcase Relevant Skills: In your application, clearly outline your experience with end-to-end media planning and your ability to work within multidisciplinary teams. Use specific examples to demonstrate your attention to detail and organisational skills.
Highlight Team Development Experience: If you have experience in mentoring or developing junior team members, be sure to include this in your application. It shows your leadership potential and aligns with the responsibilities mentioned in the job description.
How to prepare for a job interview at ENGINEERINGUK
✨Showcase Your Client Management Skills
As an Account Manager, you'll be responsible for client services and communications planning. Be prepared to discuss your previous experiences in managing client relationships and how you effectively communicated with multidisciplinary teams.
✨Demonstrate Your Media Planning Knowledge
Since the role requires end-to-end media planning skills, brush up on your knowledge of media buying and planning strategies. Be ready to share examples of successful campaigns you've worked on and how you approached the planning process.
✨Highlight Your Organisational Skills
With excellent organisational skills being a key requirement, think of specific instances where your attention to detail made a difference. Discuss how you prioritise tasks and manage multiple accounts simultaneously.
✨Emphasise Your Positive Attitude
The company values positivity and an entrepreneurial spirit. Prepare to share how you approach challenges with a positive mindset and any innovative ideas you've implemented in past roles that contributed to team success.
