At a Glance
- Tasks: Assist in managing engineering operations and ensure top-notch maintenance standards.
- Company: Join the luxurious Pan Pacific London, a leader in modern hospitality.
- Benefits: Enjoy competitive salary, wellness perks, and flexible work policies.
- Other info: Great career progression opportunities and a supportive work culture await you.
- Why this job: Be part of a dynamic team that redefines guest experiences in a prestigious hotel.
- Qualifications: Experience in engineering and a passion for guest satisfaction are essential.
The predicted salary is between 36000 - 60000 £ per year.
At Pan Pacific London, luxury meets excellence and we invite you to be part of it. Graceful and refined, the hotel seamlessly combines thoughtful design, innovative wellness and a range of dining and drinking experiences, all conveniently located near Liverpool Street Station in London's prestigious Square Mile. With 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality. Guests can unwind at SENSORY Spa & Wellbeing, our dedicated wellbeing floor, complete with an infinity pool, a high-performance gym and indulgent spa treatments.
We are looking for a passionate and guest-focused Assistant Chief Engineer to become a valued member of our outstanding Engineering team at Pan Pacific London. You bring confidence, empathy, and professionalism to every interaction, whether with guests or colleagues. Calm under pressure and committed to excellence, you take pride in creating memorable experiences at every opportunity. If you are detail-oriented, take genuine pride in your work, and consistently put people at the heart of everything you do, we would be delighted to hear from you.
As an Assistant Chief Engineer in our Engineering team, you will play a key role in delivering exceptional, personalised guest experiences. Your primary role will be to assist in managing the overall engineering operations of the hotel, ensuring all systems and facilities are maintained to the highest standards. You will coordinate the engineering team, oversee maintenance programs, and help implement projects and initiatives to enhance operational efficiency, safety, and guest satisfaction. Your responsibilities will include, but are not limited to:
- Assist in leading the engineering team and ensure the optimum running of the department, along with the development of their skills and knowledge.
- Proactively and reactively maintain all areas of the hotel and areas within our demise in a courteous manner, ensuring Pan Pacific standards of service are adhered to at all times.
- Ensure that every job/task has been completed to the highest standards, and should any job/task not be completed then every effort should have been made to do so.
- Adhere to all Pan Pacific policies.
- Be able to take on more tasks in addition to the ones previously stated, and within a reasonable timeframe.
- Have an active input to the annual budget to include payroll, utilities and R&M, and assist to identify areas of potential savings.
- Ensure associate holidays are planned and utilized in a timely manner.
- Ensure all team members have been correctly trained on all aspects of their daily duties and tasks.
- Regularly monitor and update departmental SOPs, to include training as and where required.
- Keep track of and update training records.
- Identify training needs for the engineering team to assist in daily duties, and also for career development.
- Ensure all O&M manuals are updated as and where required.
- Consistently meet the expectations of internal and external guests.
- Maintain effective communication within the department, and address any issues or concerns in a timely manner.
- Liaise with other departments, ensuring good communications and to offer support should it be required.
- Carry out selection interviews alongside Human Resources for any potential department candidates.
- Carry out monthly job chats and annual reviews, ensuring follow-ups are conducted midway through each review year.
At Pan Pacific London we take pride in our close-knit culture, commitment to development and focus on wellbeing. As part of our team, you will enjoy:
- Access to Mental Health First Aiders.
- An extra day off to celebrate your birthday.
- Cycle to Work Scheme.
- Employee Referral Scheme.
- Season Ticket Loan.
- Enhanced Maternity and Paternity Policies.
- Eye Care Voucher Scheme.
- Social and Employee Wellness Activities.
- Employee Assistance Programme, including 24/7 virtual GP and financial advisors.
- Two hotel-wide social events per year, plus additional team gatherings.
- Flexible Work Policy.
- Complimentary dry cleaning for uniforms and work attire.
- Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year.
- Guest Experience Programme.
- 50% Discount on Food and 25% Discounts on Beverage at Food & Beverage outlets at Pan Pacific London.
- 30% Discount on internal spa treatments.
- 30% Discount on Food & Beverage across Pan Pacific Hotel Group properties.
- Friends & Family rates at Pan Pacific London and across Pan Pacific Hotels Group.
- Complimentary meals prepared daily by our chefs.
- Two fully paid Study Days per year (in addition to annual leave).
- Two fully paid Volunteer Days per year (in addition to annual leave).
- Career Progression, we’re committed to coaching and supporting your internal development within Pan Pacific Hotels Group.
- Additional perks through YuLife.
- Dedicated discounts with local eateries.
Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global luxury brand with nearly 30 hotels and serviced suites across 22 cities in Asia Pacific, North America, and Europe, including seven new openings by 2025. Renowned for sincere and graceful service, Pan Pacific is the trusted choice for guests seeking refined, memorable experiences.
Eligibility: All applicants for the role of Assistant Chief Engineer must have the legal right to live and work in the UK without any restrictions. Proof of eligibility will be required at the interview stage.
Compensation: Competitive salary.
Assistant Chief Engineer in London employer: Engineering
As a Lift Engineer with our rapidly expanding luxury lift company, you will benefit from a competitive salary of around £50,000, alongside overtime opportunities and a company vehicle. Our supportive work culture prioritises employee growth, offering training and development to enhance your skills while working in the vibrant M25 Corridor, primarily in London, where innovation meets luxury in every project.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Chief Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Pan Pacific London. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Pan Pacific London’s values and recent achievements. Show us you’re not just another candidate; demonstrate how your passion for guest-focused service aligns with our commitment to excellence.
✨Tip Number 3
Practice common interview questions, but don’t forget to prepare some thoughtful questions of your own. This shows us you’re genuinely interested in the role and the company culture at Pan Pacific London.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that can leave a lasting impression and remind us of your enthusiasm for the Assistant Chief Engineer position.
We think you need these skills to ace Assistant Chief Engineer in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how your passion for engineering and guest satisfaction aligns with our values at Pan Pacific London.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the Assistant Chief Engineer role. We love seeing how your skills can contribute to our commitment to excellence!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at Pan Pacific London.
How to prepare for a job interview at Engineering
✨Know Your Stuff
Before the interview, brush up on your technical knowledge related to engineering operations. Familiarise yourself with common maintenance practices and safety protocols that are crucial in a hotel environment like Pan Pacific London.
✨Showcase Your Leadership Skills
As an Assistant Chief Engineer, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to train and develop others while maintaining high standards of service.
✨Emphasise Guest Focus
Pan Pacific London prides itself on guest satisfaction. Be ready to discuss how you’ve gone above and beyond to create memorable experiences for guests, and how you plan to uphold this commitment in your new role.
✨Ask Thoughtful Questions
Prepare insightful questions about the hotel's engineering operations and team dynamics. This shows your genuine interest in the role and helps you understand how you can contribute to the hotel's success.
