Technical Sales Engineer

JOB DESCRIPTION: Excellent opportunity for an experienced professional with Electrical engineering and/or power distribution products knowledge who can successfully build effective customer-focussed business relationships and provide world-class customer service across Europe, MEA and Asia regions. Key Responsibilities: * Support customer enquiries, develop suitable technical solutions, create and submit technical quotations and support the external Sales Team. * Focus on the sale of company products in Europe, MEA and Asia regions. * Build relationships with both customer and inter departmental personnel. * Work closely with key customers to provide world class customer service. Maintain high customer satisfaction by identifying, understanding, and promptly addressing customers’ needs. * Be the ‘go to’ point of contact for product-orientated customer enquiries. * Manage customer enquiries from receipt of enquiry through order and delivery. * Support other team members wherever necessary to achieve business goals and targets. * Execute KPIs and continuous improvement initiatives to maximise customer service levels. * Support the business External Sales teams with product understanding and sales support. * Travel may be required up to 20% of time; dependent upon business needs. ABOUT YOU: * Bachelor’s Degree from an accredited college or university in a relevant engineering field or equivalent level of experience. * Relevant Electrical engineering background and/or products knowledge. * 2-4 years of relevant inside sales or customer service experience. * Creative & analytical problem-solver with outstanding customer service skills. * Effective communication skills (written & verbal), follow-up skills, organisational skills, and the ability to work across functions to address customer issues. * Demonstrated flexibility and Continuous Improvement activities. * Collaborative Team worker. * Focussed on commercial outcomes and delivering value for money. * Ability to deliver at pace. * Proficient in Microsoft Office programs (Word, Excel, PowerPoint) * Experience using SAP and CRMs systems (Desirable)