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- Tasks: Manage hire desk operations, process orders, and coordinate schedules.
- Company: Join a growing company known for exceptional service in the plant hire industry.
- Benefits: Enjoy a competitive salary, regular hours, and a comprehensive benefits package.
- Why this job: Be part of a dynamic team that values people and delivers top-tier customer service.
- Qualifications: Must have proven hire desk experience and strong organisational skills.
- Other info: Contact Matt for more information or submit your CV directly.
The predicted salary is between 33000 - 36000 £ per year.
Location: Redditch
Salary: £33,000 - £36,000
Contract type: Permanent
Must Haves: Proven hire desk experience
Are you looking for your next challenge within the fast-paced plant or tool hire industry? Join a growing and innovative company with a reputation for delivering exceptional service and reliable solutions to their clients.
The Role: As a Hire Desk Controller, you’ll be a key contact for customers and internal teams, ensuring smooth operations and outstanding service delivery. Responsibilities include:
- Handling hire desk operations, processing orders, and coordinating schedules for equipment and personnel.
- Acting as the primary point of contact for customer inquiries, resolving issues promptly and professionally.
- Ensuring resource availability and collaborating with internal teams to meet customer needs.
What’s On Offer:
- A competitive salary with room for growth.
- Regular working hours, Monday to Friday.
- A comprehensive benefits package, including a pension scheme and healthcare support.
What You’ll Bring:
- Proven hire desk experience, ideally from the plant, powered access or lifting industries.
- Excellent organisational skills and the ability to handle multiple priorities.
- Strong interpersonal and communication skills to liaise with clients and team members effectively.
- A proactive mindset with a knack for solving challenges quickly and efficiently.
If you’re ready to join a dynamic team that values its people and delivers top-tier customer service, we’d love to hear from you! Submit your CV through this advert or contact Matt at (phone number removed) for more information.
Hire Desk Controller employer: Engineered Connections
Contact Detail:
Engineered Connections Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller
✨Tip Number 1
Familiarise yourself with the plant and tool hire industry. Understanding the specific equipment and services offered will help you engage in meaningful conversations during interviews and demonstrate your knowledge of the field.
✨Tip Number 2
Network with professionals in the hire desk sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within their companies.
✨Tip Number 3
Prepare for common interview questions related to customer service and problem-solving. Think of specific examples from your past experience that showcase your ability to handle inquiries and resolve issues effectively.
✨Tip Number 4
Research StudySmarter and our values. Being able to articulate why you want to work with us and how you align with our mission will set you apart from other candidates during the interview process.
We think you need these skills to ace Hire Desk Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your proven hire desk experience, particularly in the plant, powered access, or lifting industries. Use specific examples to demonstrate your organisational skills and ability to handle multiple priorities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong interpersonal and communication skills. Mention how your proactive mindset has helped you resolve challenges in previous roles, and express your enthusiasm for delivering exceptional customer service.
Highlight Relevant Experience: In your application, emphasise any previous roles where you acted as a primary point of contact for customers. Detail your experience in handling hire desk operations, processing orders, and coordinating schedules to show you understand the responsibilities of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Hire Desk Controller position.
How to prepare for a job interview at Engineered Connections
✨Showcase Your Hire Desk Experience
Make sure to highlight your previous hire desk experience during the interview. Be prepared to discuss specific examples of how you've handled operations, processed orders, and coordinated schedules in past roles.
✨Demonstrate Strong Communication Skills
As a Hire Desk Controller, you'll be the primary point of contact for customers. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've resolved customer inquiries or issues in a professional manner.
✨Emphasise Your Organisational Skills
The role requires excellent organisational skills to manage multiple priorities. Prepare to discuss how you prioritise tasks and ensure resource availability, perhaps by sharing a time when you successfully juggled competing demands.
✨Exhibit a Proactive Mindset
Employers value candidates who can solve challenges quickly and efficiently. Think of instances where you've taken the initiative to improve processes or resolve issues before they escalated, and be ready to share these stories.
