Hire Desk Controller

Job Title: Hire Desk Controller Location: Walthamstow, London Salary: £33,000 – £38,000 Contract type: Permanent Must Haves: Proven hire desk experience Are you looking for your next challenge within the fast-paced plant or tool hire industry? Join a growing and innovative company with a reputation for delivering exceptional service and reliable solutions to their clients. The Role: As a Hire Desk Controller, you’ll be a key contact for customers and internal teams, ensuring smooth operations and outstanding service delivery. Responsibilities include: – Handling hire desk operations, processing orders, and coordinating schedules for equipment and personnel. – Acting as the primary point of contact for customer inquiries, resolving issues promptly and professionally. – Ensuring resource availability and collaborating with internal teams to meet customer needs. – Supporting occasional out-of-hours queries by carrying a support phone. What’s On Offer: – A competitive salary with room for growth. – Regular working hours, Monday to Friday, – A comprehensive benefits package, including a pension scheme and healthcare support. What You’ll Bring: – Proven hire desk experience, ideally from the plant, powered access or lifting industries. – Excellent organisational skills and the ability to handle multiple priorities. – Strong interpersonal and communication skills to liaise with clients and team membe…