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For Companies At a Glance
- Tasks: Manage hire desk operations and ensure top-notch customer service.
- Company: Join a growing company known for exceptional service in the plant hire industry.
- Benefits: Enjoy a competitive salary, regular hours, and a comprehensive benefits package.
- Why this job: Be part of a dynamic team that values people and delivers outstanding service.
- Qualifications: Must have proven hire desk experience and strong organisational skills.
- Other info: Minimal on-call responsibilities with support phone for occasional queries.
The predicted salary is between 28000 - 32000 £ per year.
Are you looking for your next challenge within the fast-paced plant or tool hire industry? Join a growing and innovative company with a reputation for delivering exceptional service and reliable solutions to their clients.
The Role: As a Hire Desk Controller, you'll be a key contact for customers and internal teams, ensuring smooth operations and outstanding service delivery. Responsibilities include:
- Handling hire desk operations, processing orders, and coordinating schedules for equipment and personnel.
- Acting as the primary point of contact for customer inquiries, resolving issues promptly and professionally.
- Ensuring resource availability and collaborating with internal teams to meet customer needs.
- Supporting occasional out-of-hours queries by carrying a support phone.
Whats On Offer:
- A competitive salary with room for growth.
- Regular working hours, Monday to Friday, with no regular weekend shifts (apart from minimal on-call responsibilities).
- A comprehensive benefits package, including a pension scheme and healthcare support.
What You'll Bring:
- Proven hire desk experience, ideally from the plant, powered access or lifting industries.
- Excellent organisational skills and the ability to handle multiple priorities.
- Strong interpersonal and communication skills to liaise with clients and team members effectively.
- A proactive mindset with a knack for solving challenges quickly and efficiently.
If you're ready to join a dynamic team that values its people and delivers top-tier customer service, we'd love to hear from you! Submit your CV through this advert or contact Matt at 020 3834 9649 for more information.
Hire Desk Controller in East London employer: Engineered Connections Limited
Contact Detail:
Engineered Connections Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller in East London
✨Tip Number 1
Familiarise yourself with the plant and tool hire industry. Understanding the specific equipment and services offered will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the hire desk sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within companies like ours.
✨Tip Number 3
Prepare to discuss your previous hire desk experience in detail. Be ready to share specific examples of how you've handled customer inquiries, resolved issues, and managed operations effectively in past roles.
✨Tip Number 4
Showcase your organisational skills by preparing a mock schedule or order processing plan. This will not only highlight your ability to manage multiple priorities but also give you a practical example to discuss during your interview.
We think you need these skills to ace Hire Desk Controller in East London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your proven hire desk experience, especially in the plant, powered access, or lifting industries. Use specific examples to demonstrate your organisational skills and ability to handle multiple priorities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong interpersonal and communication skills. Mention how you can effectively liaise with clients and team members, and provide examples of how you've resolved customer inquiries in the past.
Highlight Relevant Skills: In your application, emphasise your proactive mindset and problem-solving abilities. Discuss any experiences where you successfully managed challenges in a fast-paced environment, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Hire Desk Controller.
How to prepare for a job interview at Engineered Connections Limited
✨Showcase Your Hire Desk Experience
Make sure to highlight your previous hire desk experience during the interview. Be prepared to discuss specific examples of how you've handled operations, processed orders, and coordinated schedules in past roles.
✨Demonstrate Strong Communication Skills
As a Hire Desk Controller, you'll be the main point of contact for customers. Practice articulating your thoughts clearly and confidently, and think of examples where you've successfully resolved customer inquiries or issues.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to demonstrate how you would handle multiple priorities or resolve conflicts with clients or team members.
✨Research the Company and Industry
Familiarise yourself with the company’s reputation and its position within the plant and tool hire industry. Understanding their values and services will help you tailor your responses and show genuine interest in the role.
