Engineered Arts is seeking a senior leader to build and run a global support function for Ameca and Mesmer robots. You will define install, maintenance, diagnostics and repair processes, manage partners and internal teams across time zones, and report to the COO as a strategic partner.You will travel extensively, with remote work from the UK, and shape customer experience, service levels, SOPs, and product feedback to drive continuous improvement across the installed base.
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Global Robot Support Operations Lead (Remote UK) in London employer: Engineered Arts
Engineered Arts is an exceptional employer, offering a dynamic and innovative work environment in Falmouth, where creativity meets cutting-edge technology. Employees benefit from a supportive culture that encourages professional growth, with opportunities to engage in exciting projects alongside a talented team dedicated to pushing the boundaries of humanoid robotics. With unique perks like 'Deliveroo Thursdays' and regular social events, the company fosters a collaborative atmosphere that makes every day rewarding and enjoyable.
