At a Glance
- Tasks: Support the Sales Support Manager and Team Leaders with training and administration tasks.
- Company: ENGIE is a leader in low-carbon energy, focusing on renewable solutions for over 20 years.
- Benefits: Enjoy hybrid working, a bonus programme, healthcare cash plan, and employer pension contributions.
- Other info: This is a 6-month fixed-term contract based in Leeds, with flexible working options.
- Why this job: Join a collaborative team making a real impact on the future of energy supply.
- Qualifications: Previous sales support experience preferred; GCSEs in Maths and English required.
The predicted salary is between 30000 - 42000 £ per year.
About Us
ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, focusing on energy storage and renewable energy (solar, wind, biogas), while supplying energy to organisations of all sizes. We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet. We are looking for individuals committed to helping turn our vision into reality.
About the Role:
Join our dynamic Sales Support Team on a 6 month fixed term contract as a Sales Support Co-Ordinator. You will play a crucial role in supporting the Sales Support Manager and Team Leaders, focusing on training, process improvement, and administration. You will own a wide and varied level of administration processes across the Enterprise sales team, deputising for the Team Leaders at times within the business and with the team members. You will continually drive improvements within Sales processes and functions and be the main support for team members with training, development and any problems or internal / external queries as and when required. This is a Hybrid role assigned to our Leeds office where the successful candidate would be based two days a week.
Key Responsibilities:
- Manage daily workload and resource allocation for the sales support team.
- Train new sales support members to a high standard.
- Ensure data quality and timely input into systems.
- Improve and manage sales processes and procedures, including NHH and Gas Matrices.
- Facilitate effective communication across departments and participate in project groups.
- Apply company people management processes effectively.
Knowledge and Skills:
- Strong numeric and IT skills.
- Positive, flexible approach to work.
- Good verbal reasoning and communication skills.
- Ability to adapt to new systems and processes.
- Excellent time management and problem-solving skills.
- Team player with the ability to resolve complex issues.
Experience/Qualifications:
- Previous experience in sales support, customer care, and administration.
- Industry experience preferred.
- Proven ability to manage customer relationships.
- GCSE Grade C or above in Maths and English.
- University degree preferred but not required.
Why ENGIE UK?
- Opportunity to make a significant impact on the future of energy supply.
- Collaborative and innovative work environment.
- Hybrid working options.
- Bonus programme.
- Healthcare cash plan.
- Employer pension contribution.
- Commitment to professional development and growth.
How to Apply
At ENGIE UK, we value diversity and are committed to creating an inclusive environment for all employees. In the event you do not meet every requirement, we encourage you to apply. Your unique skills and experiences could be just what we need. To apply, please submit your CV detailing your experience.
FTC Sales Support Coordinator (Energy) in Leeds employer: Engie
ENGIE UK is an exceptional employer, offering a collaborative and innovative work environment where employees can significantly impact the future of energy supply. With a strong commitment to professional development, hybrid working options, and a comprehensive benefits package including a bonus programme and healthcare cash plan, ENGIE fosters a culture that values diversity and inclusivity, making it an ideal place for those seeking meaningful and rewarding employment in the energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land FTC Sales Support Coordinator (Energy) in Leeds
✨Tip Number 1
Familiarise yourself with the energy sector, particularly renewable energy sources like solar and wind. Understanding the current trends and challenges in this field will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight your experience in sales support and administration by preparing specific examples of how you've improved processes or trained team members in previous roles. This will demonstrate your capability to drive improvements within the Sales Support Team.
✨Tip Number 3
Showcase your IT skills by being prepared to discuss any relevant software or systems you've used in past positions. Being tech-savvy is crucial for managing data quality and ensuring timely input into systems.
✨Tip Number 4
Emphasise your problem-solving abilities and teamwork experience. Be ready to share examples of how you've resolved complex issues collaboratively, as this role requires effective communication across departments.
We think you need these skills to ace FTC Sales Support Coordinator (Energy) in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in sales support, customer care, and administration. Emphasise any previous roles where you managed customer relationships or improved processes, as these are key aspects of the role.
Showcase Your Skills:In your application, clearly demonstrate your strong numeric and IT skills. Provide examples of how you've used these skills in past roles, especially in relation to data quality and process improvement.
Highlight Teamwork and Communication:ENGIE values collaboration, so be sure to mention your ability to work as part of a team. Include specific instances where you've facilitated effective communication across departments or resolved complex issues.
Express Your Commitment:Convey your enthusiasm for the energy sector and your commitment to making a positive impact. Mention any relevant experiences that align with ENGIE's vision of reshaping the energy future.
How to prepare for a job interview at Engie
✨Understand the Energy Sector
Familiarise yourself with the latest trends in low-carbon energy and renewable sources like solar and wind. Showing knowledge about ENGIE's role in the energy market will demonstrate your genuine interest in the position.
✨Highlight Your Administrative Skills
Since the role involves a lot of administration, be prepared to discuss your previous experience in sales support and how you've managed workloads and processes. Use specific examples to illustrate your organisational skills.
✨Showcase Your Training Experience
As training new team members is a key responsibility, be ready to talk about any past experiences where you have trained or mentored others. Highlight your ability to communicate effectively and adapt your teaching style to different learners.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've successfully resolved complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show how you can contribute to improving sales processes.
