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- Tasks: Support customer reporting by maintaining and enhancing automated tools, producing accurate reports.
- Company: ENGIE is a leader in low-carbon energy, reshaping the future with renewable solutions.
- Benefits: Enjoy hybrid working, a competitive salary, healthcare cash plan, and a bonus programme.
- Why this job: Join a collaborative team making a real impact on energy supply and sustainability.
- Qualifications: Strong Excel skills, experience in reporting, and GCSEs in Maths and English required.
- Other info: This is a fixed-term contract role based in Leeds, offering professional development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, focusing on energy storage and renewable energy (solar, wind, biogas), while supplying energy to organisations of all sizes.
We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet. We are looking for individuals committed to helping turn our vision into reality.
Purpose of role
We are seeking a detail oriented Customer Reporting Analyst on a Fixed Term Contract basis until the end of December 2025. In this role you will support the delivery of customer-focused reporting by executing, maintaining, and enhancing automated reporting tools (macros), querying internal data sources, and producing both regular BAU and ad-hoc reports in a timely and accurate manner.
This is a hybrid role assigned to our Leeds office, where the successful candidate would be based two days per week. On offer is a competitive salary and benefits package.
Key Responsibilities:
- Run and maintain Excel-based macros to generate regular and ad-hoc customer reports.
- Fix and enhance existing VBA scripts to ensure continued automation and accuracy of reporting processes.
- Produce and distribute regular BAU reporting to internal and external stakeholders.
- Extract and query data from internal systems using SQL or similar tools.
- Respond to customer data requests, ensuring clarity, accuracy, and timeliness.
- Collaborate with internal teams to ensure data consistency and integrity.
- Support ad-hoc analysis and reporting tasks as required.
- Adhere to internal data governance, compliance, and risk frameworks.
Knowledge & Skills
- Strong Excel skills, including VBA/macros development and debugging
- Working knowledge of SQL and relational databases
- Experience with Power BI or similar reporting tools (desirable)
- Strong analytical and problem-solving skills
- Excellent communication and organisational skills
- Ability to work under pressure and meet tight deadline
Experience
- Previous experience in a reporting, data, or MI role
- Experience working with customer-facing reporting or service delivery
- Proven ability to maintain and improve VBA-based automation
- Experience producing regular BAU reporting
- Familiarity with data governance and quality assurance practices
Qualifications:
- GCSE Maths Grade C (or equivalent)
- GCSE English Grade C (or equivalent)
- Degree level or equivalent desirable
Why ENGIE UK?
- Opportunity to make a significant impact on the future of energy supply.
- Collaborative and innovative work environment.
- Hybrid working options.
- Bonus programme.
- Healthcare cash plan.
- Employer pension contribution.
- Commitment to professional development and growth.
How to Apply
At ENGIE UK, we value diversity and are committed to creating an inclusive environment for all employees. Even if you do not meet all the requirements listed, we encourage you to apply. Your unique skills and experiences could be just what we need.
To apply, please submit your CV detailing your experience and why you are the ideal candidate for this role.
Business Unit: GEMS
Division: GEMS – BP UK SUPPLY
Legal Entity: ENGIE POWER LIMITED
Professional Experience: Junior (experience <3 years)
Education Level: Other
Fixed Term Contract Customer Reporting Analyst employer: Engie
Contact Detail:
Engie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fixed Term Contract Customer Reporting Analyst
✨Tip Number 1
Familiarise yourself with Excel VBA and macros before applying. Since the role heavily relies on these skills, demonstrating your proficiency in them during any discussions or interviews will set you apart from other candidates.
✨Tip Number 2
Brush up on your SQL skills, as querying internal data sources is a key responsibility. Consider working on small projects or exercises that involve SQL to showcase your ability to extract and manipulate data effectively.
✨Tip Number 3
Prepare to discuss your previous experience in reporting or data roles. Be ready to share specific examples of how you've improved reporting processes or handled customer data requests, as this will demonstrate your relevant experience.
✨Tip Number 4
Network with current or former employees of ENGIE, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Fixed Term Contract Customer Reporting Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, particularly in reporting, data analysis, and customer service. Emphasise your skills in Excel, VBA, and SQL, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that explains why you are passionate about the energy sector and how your skills align with ENGIE's mission. Mention specific experiences that demonstrate your analytical abilities and problem-solving skills.
Showcase Relevant Projects: If you've worked on any projects involving data reporting or automation, be sure to include these in your application. Detail your role and the impact of your contributions, especially if they involved using Excel macros or SQL.
Highlight Soft Skills: ENGIE values communication and organisational skills. In your application, provide examples of how you've successfully collaborated with teams or managed tight deadlines in previous roles.
How to prepare for a job interview at Engie
✨Showcase Your Excel Skills
Since the role requires strong Excel skills, be prepared to discuss your experience with Excel-based macros and VBA. You might even want to bring examples of reports you've created or automated in the past.
✨Demonstrate Your Analytical Abilities
The position involves a lot of data analysis, so be ready to talk about how you've approached problem-solving in previous roles. Use specific examples to illustrate your analytical thinking and how it led to successful outcomes.
✨Familiarise Yourself with SQL
As querying internal data sources is a key responsibility, brush up on your SQL knowledge. Be prepared to answer questions about how you've used SQL in past roles or how you would approach data extraction for reporting.
✨Communicate Clearly
Excellent communication skills are essential for this role. Practice explaining complex data concepts in simple terms, as you may need to present findings to stakeholders who aren't data-savvy.
