At a Glance
- Tasks: Manage collections and support sustainable energy solutions while ensuring financial health.
- Company: Join ENGIE, a leader in the energy transition towards a carbon-neutral world.
- Benefits: Competitive salary, performance incentives, flexible work, and comprehensive benefits.
- Other info: Hybrid role in Leeds with opportunities for professional growth and development.
- Why this job: Make a real impact on the environment while building your career in finance.
- Qualifications: 2+ years in collections, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 48000 £ per year.
Business Development / Sales / Marketing
Permanent
Full - Time
We are looking for a confident and organised SME Credit Control & Collections Associate to join our Energy Supply team in Leeds. You will take ownership of a portfolio of business customer accounts, helping customers resolve outstanding balances while improving payment performance and reducing aged debt.
This is a hands-on role for someone who combines strong customer communication with accurate account management, sound judgement and a focus on results. You will work closely with colleagues across Collections, Customer Services, Billing, Payments, Finance and Legal, as well as approved external recovery partners.
- - Contacting customers by phone, email and letter to secure payment and understand their situation.
- - Managing overdue accounts and deciding on the best next steps.
- - Reviewing aged debt and prioritising actions to improve cash collection.
- - Reconciling accounts and investigating billing or payment queries accurately.
- - Working with internal teams such as Billing, Finance and Legal to resolve disputes.
- - Setting up and monitoring payment plans within your approved authority level.
- - Identifying customers who may be in financial difficulty and following the right support process.
You take ownership of your accounts. You follow through. You communicate clearly and with care.
Who Are You
You have at least one year of experience in credit control, collections or a similar account management role. You are comfortable having difficult conversations in a professional and respectful way.
We are looking for someone who:
- - Communicates clearly in writing and by phone.
- - Stays organised when managing multiple accounts and deadlines.
- - Pays close attention to detail when reviewing account information.
- - Identifies risk and knows when to escal...
- - Works well with colleagues across different teams.
- - Uses Microsoft Office confidently, including intermediate Excel skills.
- - Holds a GCSE in English and Mathematics at grade 4/C or above, or an equivalent qualification.
- Experience in the energy or utilities sector, SME collections or external debt recovery is a welcome advantage. It is not required.
Location
This role is based in Leeds, United Kingdom. You work on a hybrid basis. You come into the office two days a week. You work from home on the other days. This arrangement gives you flexibility while keeping you connected to your team.
What We Offer
We want you to grow here. We want you to feel supported from your first day.
Here is what comes with this role:
- - Real ownership of a varied portfolio of business accounts from day one.
- - A collaborative and welcoming team where your contribution is recognised.
- - Career development opportunities within ENGIE's Energy Supply division and across the wider organisation.
- - A hybrid working arrangement with two days in the office each week.
- - Access to ENGIE's benefits package, including learning resources and professional development tools.
This is a role where your daily work has a direct impact. You support financial performance. You help customers find solutions. That combination makes a real difference.
Why We Care
At ENGIE, we believe every person has a role to play in building a cleaner, fairer energy future. We are committed to creating a workplace where everyone belongs.
We welcome applications from all backgrounds. We do not discriminate based on age, gender, ethnicity, disability, sexual orientation, religion or belief. We know that diverse teams make better decisions and build stronger organisations.
If you need any adjustments during the recruitment process, please let us know. We are happy to support you in a way that works for you. Your comfort and confidence in this process matter to us.
Company Name: ENGIE UK
Minimum Base Salary:
Maximum Base Salary:
Pay Basis: Annual
Why this matters to us
Our organisation is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We offer reasonable accommodations upon request for individuals with disabilities.
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Credit Control & Collections Associate in Leeds employer: ENGIE
ENGIE is an exceptional employer, offering a competitive salary and clear career progression within the renewable energy sector at our Gorst Energy AD Facility in Exeter. Our supportive team culture fosters collaboration and knowledge-sharing, while our commitment to employee wellbeing ensures a healthy work-life balance. With access to professional development and training programmes, you will have the opportunity to grow your skills and contribute meaningfully to the UK's net-zero ambitions.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control & Collections Associate in Leeds
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like ENGIE. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Control & Collections Associate in Leeds
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to ENGIE.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on ENGIE's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at ENGIE
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with ENGIE.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at ENGIE will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former ENGIE employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
