Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage global client accounts and ensure excellent service delivery.
- Company: ENGIE Impact provides sustainability solutions to corporations, cities, and governments worldwide.
- Benefits: Join a global team with opportunities for growth and impact in sustainability.
- Why this job: Make a difference in sustainability while building strong client relationships across diverse markets.
- Qualifications: 5+ years in the energy industry; strong communication and relationship-building skills required.
- Other info: Fluency in multiple languages is a plus; embrace innovation and sustainability.
The predicted salary is between 48000 - 72000 £ per year.
Select how often (in days) to receive an alert:
ENGIE Impact delivers sustainability solutions and services to corporations, cities and governments across the globe. Comprised of existing and proven ENGIE Group businesses, ENGIE Impact brings together a wide range of strategic and technical capabilities, to provide a comprehensive offer to support clients in tackling their complex sustainability challenges from strategy to execution . Why join us?
With 18 offices worldwide , ENGIE Impact today has a portfolio of 1,000 clients, including 25% of the Fortune 500 Companies, across more than 1,000,000 sites. ENGIE Impact was created to engage with executives and organizational leaders to set tailored strategies and specific roadmaps to achieve their sustainability and zero-carbon objectives, across energy, water, waste and more, globally.
Ready to act Right Now, for Tomorrow?
Job Description
The overall purpose of the job is to:
- Develop a thorough understanding of Engie Impact global service offering to deliver excellent client experience
- Manage designated global client accounts to ensure contractual obligations are delivered in accordance with the terms of existing contracts
- Take responsibility for overall client satisfaction and the retention of the account at renewal (including management of supply tenders)
- Build strong client relationships across UK/EMEA through regular communication
- Work with internal cross functional teams to support on client service delivery
- Ability to work with a CRM system to maintain client contacts for new growth and referral opportunities
- Maintain good level of UK/EMEA Energy market knowledge; become respected internally and externally as a source of expert advice
- Manage development, and support delivery of detailed mobilisation plans
- Assist the global operational delivery teams with ad-hoc and regular requests for support in meeting client SLA’s
- Support the Engie Impact P&L by maximising sales revenue, managing account debt, communicating potential operational profitability and introducing the client to new Group products and initiatives
Impact: The position will:
- Have an impact on global client relationships external to Engie Impact
- Influence the Engie Impact profit and loss outcome
- Contribute to the performance and productivity of the business unit
- Influence the development of global products and services for delivery to the marketplace
Complexity:
- Dealing with the dynamics and uncertainties of managing a distributed client base across UK/EMEA and NA
- Embracing new products and services to support
- Take into account the language and cultural barriers
- Driving cost effectiveness within strict contract frameworks
Experience:
- Degree or equivalent industry experience at middle management desirable
- Good experience in the energy industry (minimum 5 years)
- Strong (Verbal & Written) communication skills with an ability to build client relationships
- Multilingual with proficiency in at least one European language highly desirable
- Effective presentation and negotiation skills
- Good time management skills with a problem solving attitude
- Demonstration of commercial understanding to support client retention
- Evidence of managing accounts preferred
Skills/Abilities:
- Promoting integrity and trust
- Entrepreneurial and innovative thinking
- Engaging and collaborating with stakeholders
- Driving sustainable performance and efficiency
- You are fluent in English. Fluency in any other language is an asset
- You are concerned about environmental issues and willing to contribute actively to the sustainability transition by leveraging your business strategy skills and experience
Business Unit: GBU Energy Solutions
Division: Carbon & Data Management
Legal Entity: ENGIE IMPACT UK LIMITED
Contract Type: Permanent
Job Type: Full – Time
Professional Experience: Skilled ( >3 experience <15 years)
#J-18808-Ljbffr
Client Account Director employer: ENGIE Group
Contact Detail:
ENGIE Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Director
✨Tip Number 1
Familiarize yourself with ENGIE Impact's global service offerings. Understanding their sustainability solutions will help you engage effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network within the energy industry, especially focusing on UK/EMEA markets. Attend relevant conferences or webinars to connect with professionals who can provide insights or referrals that may lead to opportunities at ENGIE Impact.
✨Tip Number 3
Showcase your multilingual skills in conversations and networking events. Being proficient in multiple languages is a significant asset for this role, so highlight this ability when discussing your background.
✨Tip Number 4
Stay updated on the latest trends and challenges in the energy market. This knowledge will not only prepare you for interviews but also position you as a knowledgeable candidate who can contribute to ENGIE Impact's goals.
We think you need these skills to ace Client Account Director
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Client Account Director position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in the energy industry and client account management. Emphasize your communication skills and any multilingual abilities, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainability and your understanding of ENGIE Impact's mission. Use specific examples from your past experiences to demonstrate how you can contribute to their goals.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements that reflect your ability to manage client accounts effectively and drive sales revenue. This will help you stand out as a strong candidate.
How to prepare for a job interview at ENGIE Group
✨Understand ENGIE Impact's Offerings
Before the interview, make sure to thoroughly research ENGIE Impact's global service offerings. Understanding their sustainability solutions and how they tackle complex challenges will help you demonstrate your knowledge and align your experience with their needs.
✨Showcase Your Client Relationship Skills
Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight your communication skills and how you've managed client satisfaction, as this role heavily relies on strong interpersonal connections.
✨Demonstrate Industry Knowledge
Brush up on your knowledge of the UK/EMEA energy market. Being able to discuss current trends, challenges, and opportunities in the industry will position you as a knowledgeable candidate who can provide valuable insights.
✨Highlight Problem-Solving Abilities
Be ready to discuss specific instances where you've effectively solved problems or navigated complexities in client management. This will showcase your ability to handle the dynamics and uncertainties mentioned in the job description.
