Business Analyst, Business Change & Operations New London, United Kingdom

About Us

Engelhart was founded in 2013 by BTG Pactual Group as a commodities trading company. Our business model is “asset light” and highly diversified – giving us the ability to adapt effectively and nimbly to changing market conditions. We have assembled successful multidisciplinary teams, leveraging advanced fundamental analysis with deep quantitative and weather research capabilities. Our activities are underpinned by strong risk management practices and by powerful technology and operational excellence. We have exceptional teams with diverse global backgrounds and decades of experience, and are driven by a highly collaborative culture, across products and competencies.

In 2024, Engelhart acquired Trailstone, a global energy trading and technology company. The acquisition provides us with new expertise, analytics and proprietary technology which is being used to provide risk management and optimisation services to help maximise the value of our clients’ renewable power. The acquisition also expanded Engelhart’s capabilities into physical natural gas across North America, a critical fuel to support the energy transition. Our talented and experienced individuals work together according to its four company values: Performance, Agility, Collaboration, Entrepreneurship.

About the Role

Engelhart is looking to appoint an experienced Business Analyst to strengthen and expand its Business Change capability, as it embarks on a multi-year cross-company transformation programme. The programme aims to change the core technology architecture and embed a new operating model and ways of working. This Business Analyst role will sit within our Business Change function, focusing on developing the new operating model and driving process transformation across the organisation, especially in back office and operations functions.

This role will work closely with stakeholders from front, middle and back office functions to challenge existing ways of working, design future-state processes, and identify pragmatic paths to get there; often enabled by technology, data and automation. This is a business-led Business Analyst role, acting as a trusted partner to key stakeholders to identify their needs while driving the company change agenda.

This will be a full-time role, owning the following responsibilities:

• Partnering with stakeholders across front office, middle office and back office teams to understand current-state processes, pain points and constraints.
• Facilitating workshops and stakeholder discussions to challenge existing ways of working and support teams in defining a clear, forward-thinking future state.
• Leading process analysis and redesign activities, especially with operations teams.
• Identifying opportunities to drive the operating model into the future, especially enabled by technology, data, automation or AI.
• Acting as a bridge between business teams and delivery functions, especially technology, ensuring that business needs and outcomes remain central.
• Contributing to a portfolio of change initiatives, helping to prioritise work and align improvements with strategic objectives.
• Supporting the development of Engelhart's change capacity by introducing analysis best practices.

About You

This individual will have several years of experience in a Business Analyst, Business Change or Process Improvement role within the commodities or energy trading sector. This role would suit someone who thrives in dynamic, less structured environments and wants to actively contribute to shaping how business change is delivered across the firm.

In addition, we believe the following experiences and skills will best set this person up for success in this role:

• Demonstrable understanding of commodities operations, particularly middle and back office functions (e.g. trade lifecycle, confirmations, settlements, risk, P&L, reference and market data).
• Proven experience analysing and redesigning business processes in complex, cross-functional, global environments.
• Ability to collaborate with stakeholders constructively; challenging assumptions while building trust and alignment.
• Experienced working with technology-enabled change, including automation and AI.
• Excellent communication and facilitation skills, with the ability to translate complex topics into clear, actionable solutions.
• Curious and improvement-oriented, with a natural inclination to ask “why” and “what could be better”.
• Comfortable working in ambiguity and shaping problems before solutions are defined.

The following background is not explicitly required for application, but highly desirable for this role:

• Experience contributing to operating model or target architecture design.
• Experience shaping AI strategy or identifying opportunities to embed AI into business processes to improve efficiency, controls, or insight generation.

What we offer

• Competitive compensation and participation in Engelhart’s discretionary bonus plan.
• 25 days of annual holiday entitlement, excluding UK public holidays.
• Robust benefits package such as medical, dental, life insurance, generous pension contribution, and supplemental benefits partially subsidised by the Company.

We believe in inclusivity and are therefore dedicated to ensuring all employees – across gender identity, race, ethnicity, sexual orientation, religion, life experience, background and more – feel welcome and included in the company. We promote diversity because we believe it is essential to our ability to think holistically.