At a Glance
- Tasks: Welcome guests with warmth and manage reservations efficiently.
- Company: Join Engel & Jang, a vibrant restaurant in the iconic Royal Exchange.
- Benefits: Competitive pay, career growth, generous holiday, and meals on duty.
- Other info: Dynamic team environment with opportunities for progression.
- Why this job: Be the first smile guests see and create unforgettable experiences.
- Qualifications: 1 year of experience in hospitality and excellent communication skills.
The predicted salary is between 16.27 - 16.27 £ per hour.
Receptionist - Join the Team at Engel & Jang
Join the team at Engel & Jang, an exceptional restaurant situated on the Mezzanine of the iconic Royal Exchange in the heart of the City of London.
We are looking for an experienced, confident and personable Receptionist to join our Front of House team. Start date: September 2026.
The ideal candidate will have a warm and professional approach, excellent communication skills and a genuine passion for hospitality.
As one of the first points of contact for our guests, you will play an important role in creating an exceptional experience from the moment they arrive.
Key Responsibilities
- Provide a warm, professional and friendly welcome to all guests.
- Manage reservations, guest enquiries and table allocations efficiently.
- Answer telephone calls and respond to enquiries in a professional and timely manner.
- Work closely with the restaurant and management teams to ensure a smooth guest journey.
- Maintain excellent knowledge of the restaurant, menus, events and services.
- Assist with managing special requests and ensuring important guest information is communicated to the relevant teams.
- Maintain a polished and organised reception area.
- Deliver consistently high standards of hospitality and guest service.
Requirements
- At least 1 year of experience in a Receptionist or similar Front of House role within a restaurant or hospitality environment.
- Excellent communication and telephone manner.
- Warm, confident and professional personality.
- Polished appearance and excellent attention to detail.
- Highly motivated, proactive and enthusiastic approach.
- Strong organisational, multitasking and problem-solving skills.
- Ability to work effectively as part of a busy Front of House team.
- A genuine guest-focused approach and passion for delivering exceptional hospitality.
- Experience with Seven Rooms is an advantage, but not essential.
- Must have the legal right to work in the UK.
The Role
- 40-hour contract.
- Monday to Saturday operation - we are closed on Sundays.
What We Offer
- Opportunities for career growth, with internal training and succession plans supporting progression within the business.
- 28-30 days' holiday per year, increasing with length of service.
- Uniform provided.
- Meal on duty.
- A fun, professional and dynamic working environment.
- The opportunity to work in one of London’s most iconic locations
- #J-18808-Ljbffr
Receptionist employer: Engel & Jang (Rexangel Limited)
At Jang, we pride ourselves on being an exceptional employer, offering a vibrant and collaborative work environment in the heart of the Royal Exchange. Our commitment to sustainability and excellence not only reflects in our dishes but also in our dedication to employee growth, providing ample training and promotion opportunities. Join us as a Sushi Chef and be part of a passionate team that values creativity and high-quality cuisine.
Contact Details:
Engel & Jang (Rexangel Limited) Recruitment Team
