Senior Account Director, Client Services
Senior Account Director, Client Services

Senior Account Director, Client Services

London Full-Time 28000 - 36000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead key client accounts, develop growth strategies, and manage junior team members.
  • Company: Join Webgains, a global leader in affiliate marketing, driving innovative solutions.
  • Benefits: Enjoy remote work flexibility, health insurance, language lessons, and a generous holiday allowance.
  • Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in the industry.
  • Qualifications: Strong account management experience and proficiency in data analysis are essential.
  • Other info: Competitive salary with bonuses and opportunities for personal development.

The predicted salary is between 28000 - 36000 £ per year.

EngageMore is working with Webgains, a global affiliate marketing network, assisting them in the recruitment of a Senior Account Manager.

Location: 3 days London Office (Mon, Thu, +1 other day), 2 days working from home

Salary Range: £35,000 - £45,000 (plus Company Bonus paid in two instalments, every 6 months)

Working hours: 40 per week, Monday – Friday

A Senior Account Manager (SAM) plays an essential role in the Account Management team, providing key clients with expert knowledge of the affiliate channel and tailored, strategic growth plans, aligned to program KPIs. SAMs are also often responsible for 2-3 more junior members of the team including portfolio coordination and supervision, undertaking performance reviews and guiding personal development.

  • Deliver excellent service and relationship management to clients and publishers across assigned accounts
  • Ownership of assigned accounts delivery and service levels, pro-actively providing insights to Director of Client Services
  • Responsible for developing and hosting vertical specific workshops aimed at educating Account Management team
  • Contract re-negotiation within own portfolio and on behalf of more junior members of the team
  • Line management of more junior colleagues, assuming overall responsibility for performance
  • Budget management to ensure optimal ROI – pace performance as per clients’ needs and advise
  • Advanced capability with Microsoft office products
  • Strong experience at Account Management level
  • Ability to plan on an annual basis, using long range forecasts and KPIs to ensure performance
  • Demonstrable proactivity in reviewing campaign performance, adjusting exposure/placements and liaising with publishers to address issues with performance
  • Comfortable at analysing data sets from a wide variety of sources, drawing both user and market insights
  • Previous experience of line management would be advantageous.

We offer competitive salaries and a comprehensive benefits package, inclusive of:

  • Health and wellbeing services; Private medical and dental insurance – Helping you to prioritise your health with comprehensive coverage and support.
  • Free language lessons with ‘Super Duolingo access - Unlocking the world with complimentary language lessons and top-tier learning tools.
  • Salary sacrifice scheme; cycle to work, technology, workplace nursery support - Making your life easier with flexible and beneficial financial arrangements and support.
  • Future planning services; will writing, mortgage advice – Helping you build a secure future with personal development training provided by company subject matter experts.
  • Established Pension plan - Securing your tomorrow with a reliable retirement plan.
  • 25 days holiday after 1 year of service - Enjoying well-deserved time off.
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Contact Detail:

EngageMore Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Account Director, Client Services

✨Tip Number 1

Familiarise yourself with the affiliate marketing landscape. Understanding key players, trends, and challenges in this space will help you engage in meaningful conversations during interviews and demonstrate your expertise.

✨Tip Number 2

Network with professionals in the affiliate marketing industry. Attend relevant events or join online forums to connect with current Senior Account Managers or those in similar roles. This can provide insights into the role and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss your experience in managing accounts and leading teams. Be ready to share specific examples of how you've successfully driven growth and improved performance for clients, as this is crucial for the Senior Account Manager position.

✨Tip Number 4

Showcase your analytical skills by being prepared to discuss how you've used data to inform decisions in past roles. Highlight any tools or methodologies you've employed to track performance and optimise campaigns.

We think you need these skills to ace Senior Account Director, Client Services

Account Management
Client Relationship Management
Strategic Planning
Performance Analysis
Data Analysis
Budget Management
Team Leadership
Workshop Facilitation
Contract Negotiation
Proactive Problem Solving
Microsoft Office Proficiency
Communication Skills
Mentoring and Coaching
Market Insight

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in account management and affiliate marketing. Use specific examples that demonstrate your ability to manage client relationships and deliver strategic growth plans.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience with managing teams and budgets, and how you can contribute to the success of Webgains.

Highlight Key Skills: In your application, emphasise your advanced capabilities with Microsoft Office products and your analytical skills. Provide examples of how you've used data to drive campaign performance in previous roles.

Showcase Leadership Experience: If you have line management experience, make sure to highlight this in your application. Discuss how you've guided junior team members and contributed to their professional development.

How to prepare for a job interview at EngageMore

✨Showcase Your Account Management Experience

Be prepared to discuss your previous experience in account management. Highlight specific examples where you've successfully managed client relationships and delivered results, especially in the affiliate marketing space.

✨Demonstrate Leadership Skills

As a Senior Account Manager, you'll likely oversee junior team members. Share instances where you've led a team, conducted performance reviews, or facilitated their professional development to show your capability in line management.

✨Prepare for Data Analysis Questions

Since the role involves analysing data sets and adjusting campaign performance, brush up on your analytical skills. Be ready to discuss how you've used data to inform decisions and improve client outcomes in past roles.

✨Understand the Company and Its Clients

Research Webgains and its client base thoroughly. Familiarise yourself with their services and recent campaigns. This knowledge will help you tailor your responses and demonstrate your genuine interest in the company during the interview.

Senior Account Director, Client Services
EngageMore
E
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