At a Glance
- Tasks: Support staff and students with tech needs, troubleshoot issues, and maintain IT systems.
- Company: Join a friendly school environment dedicated to education and technology.
- Benefits: Enjoy training opportunities, term-time work, and free on-site parking.
- Why this job: Make a real impact in education while developing your IT skills in a supportive setting.
- Qualifications: Experience in IT support, knowledge of Windows OS, and good communication skills required.
- Other info: This is a temp-to-perm role, perfect for those passionate about tech in schools.
The predicted salary is between 18000 - 24000 Β£ per year.
A dedicated and technically skilled IT Technician is needed to join our schoolβs support staff team as soon as possible. This is a temp-to-perm opportunity, ideal for someone who enjoys working in an educational environment and is passionate about supporting staff and students with their technology needs.
You will play a key role in maintaining and developing our IT infrastructure, ensuring the smooth operation of hardware, software, and network systems throughout the school.
Key Responsibilities:- Provide first and second-line technical support to staff and students
- Troubleshoot and resolve hardware and software issues (PCs, laptops, interactive whiteboards, projectors, printers, etc.)
- Manage user accounts, passwords, and permissions in Active Directory and other school systems
- Maintain IT asset inventory and ensure hardware is properly tracked and updated
- Support classroom technology including audio/visual equipment and learning platforms
- Install, configure, and upgrade software and hardware as required
- Ensure compliance with data protection, safeguarding, and school IT policies
- Liaise with external IT providers or technicians where needed
- Assist in the delivery of IT projects and upgrades across the school
- Previous experience in an IT support role, preferably within an educational or public sector environment
- Strong working knowledge of Windows OS, Microsoft 365, and Active Directory
- Ability to support networking, internet, and wireless systems
- Good communication skills and the ability to explain technical concepts to non-technical users
- Highly organised with a methodical and proactive approach to tasks
- Enhanced DBS check (or willingness to undergo one before starting)
- Relevant IT certifications (e.g., CompTIA A+, Microsoft MCP, etc.)
- Experience using school systems (e.g., SIMS, Arbor, or similar MIS platforms)
- Knowledge of safeguarding and e-safety in an educational setting
- Must have worked / working in the IT sector
- Friendly and supportive school environment
- Opportunity to transition to a permanent role
- Training and development opportunities
- Work aligned with term-time schedule
- Free on-site parking / access to school facilities (as applicable)
If you are interested in the position please apply!
IT Technician - Temp to Permanent employer: Engage Education
Contact Detail:
Engage Education Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land IT Technician - Temp to Permanent
β¨Tip Number 1
Familiarise yourself with the specific IT systems used in educational settings, such as SIMS or Arbor. This knowledge can set you apart from other candidates and show your commitment to understanding the environment you'll be working in.
β¨Tip Number 2
Highlight any experience you have with troubleshooting common classroom technology, like interactive whiteboards and projectors. Being able to demonstrate your hands-on skills in these areas will make you a more attractive candidate.
β¨Tip Number 3
Prepare to discuss your approach to supporting non-technical users, as communication is key in this role. Think of examples where you've successfully explained technical concepts to staff or students in an easy-to-understand way.
β¨Tip Number 4
If you have relevant IT certifications, be sure to mention them during your discussions. Certifications like CompTIA A+ or Microsoft MCP can give you an edge and demonstrate your commitment to professional development.
We think you need these skills to ace IT Technician - Temp to Permanent
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, especially within educational settings. Emphasise your technical skills with Windows OS, Microsoft 365, and Active Directory, as well as any relevant certifications.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for supporting staff and students in an educational environment. Mention specific examples of how you've successfully resolved technical issues in the past.
Highlight Communication Skills: Since the role requires explaining technical concepts to non-technical users, include examples in your application that demonstrate your ability to communicate effectively and patiently.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Engage Education
β¨Show Your Technical Skills
Be prepared to discuss your technical expertise in detail. Highlight your experience with Windows OS, Microsoft 365, and Active Directory, as well as any relevant IT certifications you hold. You might even want to bring examples of past troubleshooting scenarios you've successfully resolved.
β¨Understand the Educational Environment
Since this role is within a school, it's crucial to demonstrate your understanding of the educational setting. Talk about how you can support both staff and students, and share any previous experience you have in similar environments. This will show that you're not just technically skilled but also passionate about education.
β¨Communicate Clearly
Good communication skills are essential for this role. Be ready to explain complex technical concepts in simple terms, especially since you'll be assisting non-technical users. Practising how you would explain common issues or solutions can help you convey your ideas more effectively during the interview.
β¨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the school's current IT challenges, the team you'll be working with, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.