At a Glance
- Tasks: Lead and deliver media solutions in a fast-paced social agency environment.
- Company: Dynamic social agency focused on innovative media and streaming solutions.
- Benefits: Flexible working, private medical insurance, 25 days annual leave, and mental health support.
- Other info: Opportunity for remote work and excellent career growth.
- Why this job: Join a vibrant team and make an impact in live events and media technology.
- Qualifications: Experience in streaming technologies and strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
We are looking for a hands-on Technical Product Manager to lead and deliver media, streaming, and broadcast solutions within a fast-paced social agency environment. This role blends product ownership, live technical delivery, and client-facing leadership, with direct responsibility for platforms including our Media Asset Management (MAM) system and Digital Media Hub. Unlike a purely strategic product role, this position requires someone who is technically confident in the detail—able to support on-site technical setups, troubleshoot remote and live streaming workflows, and step in during high-pressure live events and working with multiple stakeholders.
Key Responsibilities
- Ensure equipment is fit for purpose, well maintained, and appropriate for both on-site and remote delivery models.
- Own supplier relationships across technical suppliers, ensuring maximum efficiency and innovation.
- Support group working on how we integrate AI into our workflows.
- Clearly communicate complex technical concepts to non-technical stakeholders, building confidence and trust in delivery.
- Attend client meetings, on-site events and live productions and manage the integration and workflow with other stakeholders as required.
- Manage technical suppliers, freelancers, and partners where specialist support is required from ingest to delivery.
- Own the end-to-end product lifecycle for the Media Asset Management (MAM) system, ensuring it supports agency production, post-production, and client delivery workflows.
- Lead the ongoing development, optimisation, and stability of the third-party Digital Media Hub.
- Define product roadmaps, technical requirements, and priorities in collaboration with Production and Client Services teams.
- Act as the ultimate escalation point for platform-related issues impacting live delivery or client experience.
- Provide hands-on technical support for remote live streaming events, including setup, management and distribution of live video streams to social media channels and online video platforms.
- Design, document, and continually improve live streaming workflows that can be reliably executed at scale.
- Remote production experience including development and distribution of remote feeds including vision mixing.
- Support production team with equipment requirements including camera kit and on-event production office setup, manage equipment audit.
Key Skills and Knowledge
- Understanding of streaming technologies and Content Delivery networks.
- Strong knowledge in Adobe Creative Suite.
- Knowledge of cloud-based streaming architectures, encoding workflows, and monitoring tools.
- Media Asset Management experience liaising with internal and external stakeholders when resolving technical issues.
- Strong understanding of working with Windows and Mac operating systems.
- TCP/IP technologies, networks and protocols.
- Experience working in a Production or Digital agency.
- Calm, decisive, and solutions-focused during live events.
- Comfortable switching between strategic thinking and hands-on technical execution.
What you’ll get
- Dynamic working: To keep that work-life harmony in check, we're flexible on where and when you work.
- Private medical insurance: To keep you fighting fit and give you and your family peace of mind.
- Income protection: We know it feels good to be covered, just in case.
- Calm Subscription: Now more than ever, it’s important to mind your mind!
- 25 days annual leave: This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days.
- Christmas closure: No need to save holiday days for the Christmas closure period. It's on us!
- Birthdays off: One extra day to celebrate your big day.
- Summer hours: Between June and Aug we finish at 15.00 every Friday.
- Online coaching and mental health support: Unlimited via OpenUp.
- Remote Working: Work abroad for up to one month a year.
Technical Product Manager employer: Engage Digital Partners
Join a dynamic and innovative social agency as a Technical Product Manager, where you'll thrive in a fast-paced environment that values both technical expertise and client engagement. With a strong focus on employee well-being, we offer flexible working arrangements, comprehensive health benefits, and generous annual leave that increases with tenure, ensuring a healthy work-life balance. Our commitment to professional growth is evident through ongoing training opportunities and a supportive culture that encourages collaboration and creativity, making this an exceptional place to advance your career while delivering cutting-edge media solutions.
