At a Glance
- Tasks: Lead and deliver media solutions in a fast-paced social agency environment.
- Company: Dynamic agency focused on innovative media and streaming solutions.
- Benefits: Flexible working, private medical insurance, and 25+ days annual leave.
- Other info: Opportunity for remote work and excellent career growth.
- Why this job: Join a creative team and make an impact in live events and media technology.
- Qualifications: Experience in streaming technologies and strong communication skills.
The predicted salary is between 50000 - 70000 £ per year.
We are looking for a hands-on Technical Product Manager to lead and deliver media, streaming, and broadcast solutions within a fast-paced social agency environment. This role blends product ownership, live technical delivery, and client-facing leadership, with direct responsibility for platforms including our Media Asset Management (MAM) system and Digital Media Hub. Unlike a purely strategic product role, this position requires someone who is technically confident in the detail—able to support on-site technical setups, troubleshoot remote and live streaming workflows, and step in during high-pressure live events and working with multiple stakeholders.
Key Responsibilities
- Ensure equipment is fit for purpose, well maintained, and appropriate for both on-site and remote delivery models.
- Own supplier relationships across technical suppliers, ensuring maximum efficiency and innovation.
- Support group working on how we integrate AI into our workflows.
- Clearly communicate complex technical concepts to non-technical stakeholders, building confidence and trust in delivery.
- Attend client meetings, on-site events and live productions and manage the integration and workflow with other stakeholders as required.
- Manage technical suppliers, freelancers, and partners where specialist support is required from ingest to delivery.
- Own the end-to-end product lifecycle for the Media Asset Management (MAM) system, ensuring it supports agency production, post-production, and client delivery workflows.
- Lead the ongoing development, optimisation, and stability of the third-party Digital Media Hub.
- Define product roadmaps, technical requirements, and priorities in collaboration with Production and Client Services teams.
- Act as the ultimate escalation point for platform-related issues impacting live delivery or client experience.
- Provide hands-on technical support for remote live streaming events, including setup, management and distribution of live video streams to social media channels and online video platforms.
- Design, document, and continually improve live streaming workflows that can be reliably executed at scale.
- Remote production experience including development and distribution of remote feeds including vision mixing.
- Support production team with equipment requirements including camera kit and on-event production office setup, manage equipment audit.
Key Skills and Knowledge
- Understanding of streaming technologies and Content Delivery networks.
- Strong knowledge in Adobe Creative Suite.
- Knowledge of cloud-based streaming architectures, encoding workflows, and monitoring tools.
- Media Asset Management.
- Experience liaising with internal and external stakeholders when resolving technical issues.
- Strong understanding of working with Windows and Mac operating systems.
- TCP/IP technologies, networks and protocols.
- Experience working in a Production or Digital agency.
- Calm, decisive, and solutions-focused during live events.
- Comfortable switching between strategic thinking and hands-on technical execution.
What you’ll get
- Dynamic working: To keep that work-life harmony in check, we're flexible on where and when you work.
- Private medical insurance: To keep you fighting fit and give you and your family peace of mind.
- Income protection: We know it feels good to be covered, just in case.
- Calm Subscription: Now more than ever, it’s important to mind your mind!
- 25 days annual leave: This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days.
- Christmas closure: No need to save holiday days for the Christmas closure period. It's on us!
- Birthdays off: One extra day to celebrate your big day.
- Summer hours: Between June and Aug we finish at 15.00 every Friday.
- Online coaching and mental health support: Unlimited via OpenUp.
- Remote Working: Work abroad for up to one month a year.
- Performance & Salary: Reviewed twice a year for everyone.
Finally, we’re proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital & civil partnership status.
Technical Product Manager in London employer: Engage Digital Partners
Join a dynamic and innovative social agency as a Technical Product Manager, where you'll thrive in a fast-paced environment that values both technical expertise and client engagement. With flexible working arrangements, comprehensive health benefits, and a strong commitment to employee well-being, including mental health support and generous leave policies, this role offers a unique opportunity for professional growth and work-life balance. Experience the excitement of live events while collaborating with a diverse team dedicated to pushing the boundaries of media and streaming solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Product Manager in London
✨Tip Number 1
Get your networking game on! Connect with people in the industry, attend events, and join online forums. The more you engage, the better your chances of landing that Technical Product Manager role.
✨Tip Number 2
Show off your technical skills during interviews! Be ready to discuss your hands-on experience with streaming technologies and how you've tackled challenges in live environments. We want to see that you're not just a thinker but a doer.
✨Tip Number 3
Prepare for those tricky questions! Brush up on your knowledge of media asset management and cloud-based streaming architectures. We love candidates who can clearly communicate complex concepts to non-technical folks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about making the process as smooth as possible for you.
We think you need these skills to ace Technical Product Manager in London
Some tips for your application 🫡
Show Your Technical Skills:Make sure to highlight your technical expertise in your application. We want to see how you can blend product ownership with hands-on technical delivery, so don’t hold back on showcasing your experience with streaming technologies and media asset management.
Tailor Your Application:Take a moment to tailor your CV and cover letter to the role. Use the job description as a guide and align your skills and experiences with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in the position.
Communicate Clearly:Since this role involves liaising with both technical and non-technical stakeholders, make sure your application reflects your ability to communicate complex concepts clearly. We love candidates who can bridge the gap between tech and client needs!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Engage Digital Partners
✨Know Your Tech Inside Out
As a Technical Product Manager, you need to be confident with the technical details. Brush up on streaming technologies, MAM systems, and cloud-based architectures. Be ready to discuss how you've tackled technical challenges in the past.
✨Showcase Your Client-Facing Skills
This role involves liaising with various stakeholders, so prepare examples of how you've effectively communicated complex concepts to non-technical clients. Highlight your experience in managing client relationships and ensuring smooth delivery during live events.
✨Demonstrate Problem-Solving Abilities
Expect to face high-pressure situations during the interview. Share specific instances where you've successfully resolved technical issues or managed crises during live productions. This will show your calmness and decisiveness under pressure.
✨Prepare for Scenario-Based Questions
Be ready for questions that put you in hypothetical situations related to live streaming and technical setups. Think through your approach to troubleshooting and optimising workflows, as this will demonstrate your hands-on experience and strategic thinking.
