At a Glance
- Tasks: Lead innovative projects at the intersection of process, people, data, and technology.
- Company: Join Enfuse, a forward-thinking company focused on operational excellence.
- Benefits: Enjoy competitive salary, health perks, generous holiday, and career growth opportunities.
- Other info: Diverse and inclusive workplace with a commitment to employee well-being and development.
- Why this job: Make a real impact by solving complex business challenges with cutting-edge solutions.
- Qualifications: 8+ years in management consulting or transformation roles, strong client engagement skills.
The predicted salary is between 36000 - 60000 £ per year.
Why Join Us? At Enfuse, you’ll lead Operational Intelligence engagements that sit at the intersection of process, people, data, and technology, helping clients solve real problems through process excellence, automation, and intelligent operations. You’ll translate complex business challenges into practical, scalable solutions, overseeing work across process modelling, workflow automation, low-code platforms, and AI-enabled capabilities. As a Manager, you’ll take full ownership of delivery quality, pace, and outcomes, building trusted relationships with senior stakeholders, steering decision-making, and ensuring solutions deliver real value and adoption. Alongside client delivery, you’ll play a key role in developing our people and capability — coaching consultants, role-modelling best practice, and contributing to the growth and maturity of the Op-i practice.
About the Role: As a Manager – Operational Intelligence, you’ll be accountable for the end-to-end delivery of client engagements, leading teams and contributing to the growth of Enfuse’s Op-i capability. You’ll work across process, technology, automation, and AI-enabled transformation, helping clients improve performance, decision-making, and ways of working. This role suits someone who enjoys operating at the intersection of people, process, and technology, and who is comfortable balancing client leadership with hands-on delivery oversight.
What You Will Be Doing:
- Owning delivery quality, pace, and outcomes across complex client engagements
- Leading multiple workstreams, managing risks, dependencies, and stakeholder expectations
- Advising clients on Op-i strategy and solution direction, then leading delivery through to adoption
- Designing and overseeing process improvement, automation, and intelligent operations initiatives
- Building trusted relationships with senior stakeholders (Manager, Director, Exec level)
- Facilitating workshops, steering decision-making, and managing challenging conversations
- Line managing and developing Consultants and Senior Consultants
- Contributing to the growth of the Op-i capability through mentoring, knowledge sharing, and IP
- Supporting account growth and the shaping of new client opportunities
What We're Looking For: We’re looking for someone who brings:
- 8+ years’ experience in management consulting or a comparable transformation-focused role
- Proven experience leading complex workstreams or full projects, with accountability for outcomes
- Strong client-facing experience, engaging senior stakeholders and navigating ambiguity
- A track record delivering process-led, digital, automation, or data-enabled transformation
- Experience managing and developing consultants on live engagements
- Exposure to the full delivery lifecycle, from problem definition through to implementation and adoption
- A strong understanding of how processes, people, data, and technology interact within operating models
- You don’t need to be hands-on technical, but you must be able to lead, assure, and challenge delivery.
Desirable:
- Sector experience in Travel & Transport, Retail & Hospitality, Public Sector, or Higher Education
- Exposure to tools such as Celonis, SAP Signavio, UiPath, Power Platform, Appian, n8n, or Copilot Studio
- Experience with AI-enabled operating models or orchestration frameworks
- Experience building internal toolkits, methodologies, or accelerators
Interview Process:
- Stage 1 – Competency Interview
- Stage 2 – Case Study: A practical, delivery-focused case study and Behaviours Interview
- Stage 3 – Final Conversation: A discussion with a senior leader to explore role fit, culture, and growth potential.
Competitive salary, travel allowance and discretionary annual bonus of up to 10%, subject to overall company performance and individual contribution.
Health & Wellbeing: Private medical healthcare, £40 monthly wellness allowance, gym membership discounts, and eye test vouchers.
Financial Perks: Competitive pension, company performance bonus, and travel allowance.
Time Off: 25 days holiday (plus public holidays), the option to buy 5 extra days, 1 company day off, and 1 volunteering day off.
Career Growth: In-house training, monthly 1:1 career path meetings, and support for professional certifications.
Recognition & Support: Employee assistance program, birthday gift, and themed care packages.
Social & Sustainability: Regular team meet-ups, social events, and sustainable company swag.
We have created a working environment where everyone can flourish! Diversity, Equity, and Inclusion are core values at Enfuse. We don’t just advise our clients on these principles, we genuinely believe in their transformative benefits for society, our people, and our company. Diverse teams not only perform better, as countless studies have shown, but they also foster a happier and more inclusive workplace.
We are an equal opportunity employer and embrace diversity in all its forms. Our commitment is to create an environment where everyone can flourish and be their authentic selves at work. If you require any support or assistance during the recruitment process, or if there are particular arrangements or reasonable adjustments that we can make, please contact us. We are here to ensure you feel fully supported every step of the way.
Don’t have all the required skills? Not to worry! We acknowledge not everyone will meet each and every single desired qualification. So, if you’re more or less qualified, and you feel really enthusiastic about the role and that you’re a great match, we’d love to hear from you!
Manager - Operational Intelligence employer: Enfuse Group
At Enfuse Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and inclusivity. Our commitment to employee growth is evident through in-house training, regular career path meetings, and support for professional certifications, ensuring that our team members thrive in their roles. With competitive benefits such as private medical healthcare, generous holiday allowances, and a focus on well-being, we create an environment where individuals can truly make a meaningful impact while enjoying a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Manager - Operational Intelligence
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. We want you to walk in feeling confident and ready to impress.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your past experiences, focus on specific projects where you led teams or improved processes. We love hearing about tangible results!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you note to express your appreciation. It’s a simple gesture that can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Manager - Operational Intelligence
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Manager - Operational Intelligence role. Highlight your experience in management consulting and how it aligns with our focus on process, people, data, and technology.
Showcase Your Leadership Skills:We want to see your ability to lead complex workstreams and manage teams. Share specific examples of how you've built trusted relationships with senior stakeholders and navigated challenging conversations.
Demonstrate Your Problem-Solving Abilities:In your application, illustrate how you've tackled complex business challenges in the past. We love candidates who can translate these challenges into practical, scalable solutions, so don’t hold back!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Enfuse Group
✨Know Your Stuff
Make sure you understand the key concepts of Operational Intelligence, especially how process, people, data, and technology interact. Brush up on relevant tools like Celonis or UiPath, as well as any recent trends in automation and AI-enabled transformation.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading complex workstreams and managing teams. Be ready to discuss how you've built trusted relationships with senior stakeholders and navigated challenging conversations in past roles.
✨Practice Problem-Solving
Since there’s a case study involved, practice articulating your thought process when tackling business challenges. Think about how you would advise clients on Op-i strategy and lead delivery through to adoption, ensuring you can demonstrate a clear, structured approach.
✨Emphasise Your Coaching Experience
As a Manager, you'll be expected to develop others. Prepare to discuss your experience in mentoring consultants and contributing to team growth. Highlight specific instances where your coaching made a difference in project outcomes or team dynamics.
