Manager - Operational Intelligence in London
Manager - Operational Intelligence

Manager - Operational Intelligence in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead Operational Intelligence projects, transforming complex challenges into scalable solutions.
  • Company: Join Enfuse, a forward-thinking company focused on process excellence and intelligent operations.
  • Benefits: Competitive salary, professional development, and opportunities for mentorship.
  • Why this job: Make a real impact by improving client performance through innovative technology and automation.
  • Qualifications: Experience in managing teams and delivering client-focused solutions.
  • Other info: Dynamic role with opportunities for growth and leadership in a collaborative environment.

The predicted salary is between 36000 - 60000 £ per year.

Why Join Us? At Enfuse, you’ll lead Operational Intelligence engagements that sit at the intersection of process, people, data, and technology, helping clients solve real problems through process excellence, automation, and intelligent operations. You’ll translate complex business challenges into practical, scalable solutions, overseeing work across process modelling, workflow automation, low-code platforms, and AI-enabled capabilities. As a Manager, you’ll take full ownership of delivery quality, pace, and outcomes, building trusted relationships with senior stakeholders, steering decision-making, and ensuring solutions deliver real value and adoption. Alongside client delivery, you’ll play a key role in developing our people and capability — coaching consultants, role-modelling best practice, and contributing to the growth and maturity of the Op-i practice.

About the Role: As a Manager – Operational Intelligence, you’ll be accountable for the end-to-end delivery of client engagements, leading teams and contributing to the growth of Enfuse’s Op-i capability. You’ll work across process, technology, automation, and AI-enabled transformation, helping clients improve performance, decision-making, and ways of working. This role suits someone who enjoys operating at the intersection of people, process, and technology, and who is comfortable balancing client leadership with hands-on delivery oversight.

What You Will Be Doing:

  • Owning delivery quality, pace, and outcomes across complex client engagements
  • Leading multiple workstreams, managing risks, dependencies, and stakeholder expectations
  • Advising clients on Op-i strategy and solution direction, then leading delivery through to adoption
  • Designing and overseeing process improvement, automation, and intelligent operations initiatives
  • Building trusted relationships with senior stakeholders (Manager, Director, Exec level)
  • Facilitating workshops, steering decision-making, and managing challenging conversations
  • Line managing and developing Consultants and Senior Consultants
  • Contributing to the growth of the Op-i capability through mentoring, knowledge sharing, and IP

Manager - Operational Intelligence in London employer: Enfuse Group

At Enfuse, we pride ourselves on fostering a dynamic work culture that champions innovation and collaboration. As a Manager in Operational Intelligence, you will not only lead impactful client engagements but also have the opportunity to mentor and develop talent within our team, ensuring your professional growth aligns with our commitment to excellence. Located in a vibrant area, our workplace offers a supportive environment where your contributions are valued, and you can make a real difference in transforming businesses through technology and process improvement.
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Contact Detail:

Enfuse Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Manager - Operational Intelligence in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can’t.

✨Tip Number 2

Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in process improvement and automation. Share specific examples of how you've tackled challenges and delivered results.

✨Tip Number 3

Prepare for interviews by understanding the company’s needs. Research Enfuse’s projects and think about how your skills in operational intelligence can add value. Tailor your responses to show you’re the perfect fit for their team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.

We think you need these skills to ace Manager - Operational Intelligence in London

Process Modelling
Workflow Automation
Low-Code Platforms
AI-Enabled Capabilities
Delivery Quality Management
Stakeholder Management
Decision-Making Facilitation
Risk Management
Coaching and Mentoring
Process Improvement
Intelligent Operations
Client Engagement
Team Leadership
Communication Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Manager - Operational Intelligence role. Highlight your experience with process improvement, automation, and AI-enabled solutions, as these are key aspects of the job.

Showcase Your Leadership Skills: We want to see how you've led teams and managed client relationships in the past. Share specific examples that demonstrate your ability to build trust and steer decision-making with senior stakeholders.

Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to explain your achievements and how they relate to the role. Avoid jargon unless it's relevant to the position.

Apply Through Our Website: We encourage you to submit your application directly through our website. This way, we can ensure your application gets the attention it deserves and you’ll be one step closer to joining our team!

How to prepare for a job interview at Enfuse Group

✨Know Your Stuff

Make sure you understand the key concepts of Operational Intelligence, including process modelling, automation, and AI-enabled capabilities. Brush up on recent trends in these areas so you can speak confidently about how they apply to real-world challenges.

✨Showcase Your Leadership Skills

Prepare examples that highlight your experience in leading teams and managing client relationships. Think about times when you've successfully navigated complex projects or facilitated difficult conversations, as these will resonate well with the interviewers.

✨Be Ready to Problem-Solve

Expect scenario-based questions where you'll need to demonstrate your problem-solving skills. Practice articulating your thought process clearly, showing how you would approach a client's challenge from start to finish, while balancing delivery quality and stakeholder expectations.

✨Engage and Ask Questions

Interviews are a two-way street! Prepare thoughtful questions about the company's Op-i strategy and how they envision the role contributing to their goals. This shows your genuine interest and helps you assess if the company is the right fit for you.

Manager - Operational Intelligence in London
Enfuse Group
Location: London

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