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- Tasks: Lead innovative projects at the intersection of process, people, data, and technology.
- Company: Join Enfuse, a forward-thinking company dedicated to operational excellence.
- Benefits: Enjoy competitive salary, health perks, generous holiday, and career growth opportunities.
- Why this job: Make a real impact by solving complex business challenges with cutting-edge solutions.
- Qualifications: 8+ years in management consulting or transformation roles, strong client engagement skills.
- Other info: Diverse and inclusive workplace where everyone can thrive and be their authentic selves.
The predicted salary is between 36000 - 60000 £ per year.
At Enfuse, you will lead Operational Intelligence engagements that sit at the intersection of process, people, data, and technology, helping clients solve real problems through process excellence, automation, and intelligent operations. You will translate complex business challenges into practical, scalable solutions, overseeing work across process modelling, workflow automation, low-code platforms, and AI-enabled capabilities. As a Manager, you will take full ownership of delivery quality, pace, and outcomes, building trusted relationships with senior stakeholders, steering decision-making, and ensuring solutions deliver real value and adoption. Alongside client delivery, you will play a key role in developing our people and capability — coaching consultants, role-modelling best practice, and contributing to the growth and maturity of the Op-i practice.
As a Manager - Operational Intelligence, you will be accountable for the end-to-end delivery of client engagements, leading teams and contributing to the growth of Enfuse's Op-i capability. You will work across process, technology, automation, and AI-enabled transformation, helping clients improve performance, decision-making, and ways of working. This role suits someone who enjoys operating at the intersection of people, process, and technology, and who is comfortable balancing client leadership with hands-on delivery oversight.
What You Will Be Doing
- Owning delivery quality, pace, and outcomes across complex client engagements
- Leading multiple workstreams, managing risks, dependencies, and stakeholder expectations
- Advising clients on Op-i strategy and solution direction, then leading delivery through to adoption
- Designing and overseeing process improvement, automation, and intelligent operations initiatives
- Building trusted relationships with senior stakeholders (Manager, Director, Exec level)
- Facilitating workshops, steering decision-making, and managing challenging conversations
- Line managing and developing Consultants and Senior Consultants
- Contributing to the growth of the Op-i capability through mentoring, knowledge sharing, and IP
- Supporting account growth and the shaping of new client opportunities
Requirements
We are looking for someone who brings:
- 8+ years' experience in management consulting or a comparable transformation-focused role
- Proven experience leading complex workstreams or full projects, with accountability for outcomes
- Strong client-facing experience, engaging senior stakeholders and navigating ambiguity
- A track record delivering process-led, digital, automation, or data-enabled transformation
- Experience managing and developing consultants on live engagements
- Exposure to the full delivery lifecycle, from problem definition through to implementation and adoption
- A strong understanding of how processes, people, data, and technology interact within operating models
You don't need to be hands-on technical, but you must be able to lead, assure, and challenge delivery.
Desirable
- Sector experience in Travel & Transport, Retail & Hospitality, Public Sector, or Higher Education
- Exposure to tools such as Celonis, SAP Signavio, UiPath, Power Platform, Appian, n8n, or Copilot Studio
- Experience with AI-enabled operating models or orchestration frameworks
- Experience building internal toolkits, methodologies, or accelerators
Interview Process
- Stage 1 - Competency Interview
- Stage 2 - Case Study: A practical, delivery-focused case study and Behaviours Interview
- Stage 3 - Final Conversation: A discussion with a senior leader to explore role fit, culture, and growth potential
Benefits
- Competitive salary, travel allowance and discretionary annual bonus of up to 10%, subject to overall company performance and individual contribution.
- Health & Wellbeing: Private medical healthcare, £40 monthly wellness allowance, gym membership discounts, and eye test vouchers.
- Financial Perks: Competitive pension, company performance bonus, and travel allowance.
- Time Off: 25 days holiday (plus public holidays), the option to buy 5 extra days, 1 company day off, and 1 volunteering day off.
- Career Growth: In-house training, monthly 1:1 career path meetings, and support for professional certifications.
- Recognition & Support: Employee assistance program, birthday gift, and themed care packages.
- Social & Sustainability: Regular team meet-ups, social events, and sustainable company swag.
Diversity, Equity, and Inclusion are core values at Enfuse. We don’t just advise our clients on these principles, we genuinely believe in their transformative benefits for society, our people, and our company. We are an equal opportunity employer and embrace diversity in all its forms. Our commitment is to create an environment where everyone can flourish and be their authentic selves at work. If you require any support or assistance during the recruitment process, or if there are particular arrangements or reasonable adjustments that we can make, please contact us. We are here to ensure you feel fully supported every step of the way.
Don’t have all the required skills? Not to worry! We acknowledge not everyone will meet each and every single desired qualification. So, if you’re more or less qualified, and you feel really enthusiastic about the role and that you’re a great match, we’d love to hear from you!
Manager - Operational Intelligence employer: Enfuse Group | B Corp™
Contact Detail:
Enfuse Group | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager - Operational Intelligence
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. We want you to walk in feeling confident and ready to impress!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. We can’t stress enough how important it is to articulate your thoughts clearly and showcase your skills effectively.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email to express your appreciation. It shows you’re genuinely interested and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Manager - Operational Intelligence
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in management consulting and transformation-focused roles. We want to see how your skills align with the specific requirements of the Manager - Operational Intelligence position.
Showcase Your Leadership Skills: Since this role involves leading teams and managing client relationships, be sure to include examples of how you've successfully led complex projects and engaged with senior stakeholders. We love seeing those leadership qualities shine through!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and experiences. We appreciate a well-structured application that makes it easy for us to see your potential.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at Enfuse Group | B Corp™
✨Understand the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with key terms like 'process modelling', 'workflow automation', and 'AI-enabled capabilities'. This will help you speak confidently about how your experience aligns with the role.
✨Prepare for Scenario-Based Questions
Given the focus on managing complex workstreams and client relationships, be ready to discuss specific scenarios from your past experiences. Think of examples where you've led teams, managed risks, or facilitated workshops, and be prepared to explain your thought process and outcomes.
✨Showcase Your Stakeholder Management Skills
Since building trusted relationships with senior stakeholders is crucial, prepare to discuss how you've successfully engaged with clients in the past. Highlight your ability to navigate ambiguity and steer decision-making, as this will demonstrate your fit for the role.
✨Emphasise Your Coaching and Development Experience
As a Manager, you'll be expected to develop others. Share examples of how you've mentored or coached team members in previous roles. This not only shows your leadership skills but also your commitment to growing the Op-i capability at Enfuse.
