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- Tasks: Lead the Haven Café, ensuring a welcoming space and supporting volunteers.
- Company: The Haven Centre, a community-focused organisation in Inverness.
- Benefits: Competitive salary, full-time hours, and a chance to make a difference.
- Other info: Opportunity to develop skills in a supportive and inclusive environment.
- Why this job: Be a part of a thriving community hub while empowering young adults.
- Qualifications: Experience in café management and a passion for community support.
The predicted salary is between 28000 - 32000 £ per year.
The Haven Centre is looking for a Café Manager to lead the day-to-day running of the Haven Café, a community café based within the centre in Inverness. This role is central to ensuring the café operates as a welcoming, well-run space for families, visitors and the wider community, while also supporting its wider purpose as a training and development environment for volunteers, including young adults with learning disabilities and additional support needs. Reporting directly to the CEO, the Café Manager will play an important role in developing the café as both a thriving community hub and a supportive, inclusive space for learning and growth.
What you will be doing:
- Leading the day-to-day running and supervision of the Haven Café
- Welcoming customers and delivering excellent customer service
- Opening and closing the café, including the use and maintenance of barista equipment
- Supervising, mentoring and training volunteers, including young adults with learning disabilities and additional support needs
- Providing tailored support and guidance to help volunteers build confidence and skills
- Developing and maintaining café menus, including allergen and dietary information
- Building and maintaining supplier relationships, placing orders and overseeing deliveries
- Operating the EPOS system, handling financial reconciliation and keeping accurate records
- Carrying out monthly stock checks and maintaining equipment inventories
- Overseeing cleaning schedules, COSHH procedures and risk assessments
- Ensuring compliance with Food Safety, Environmental Health, Health and Safety regulations
Café Manager employer: Enfoundation
Contact Detail:
Enfoundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Manager
✨Tip Number 1
Network like a pro! Reach out to people in the café and hospitality industry, especially those who might know about openings at The Haven Centre. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! When you get the chance to meet with potential employers, bring along examples of how you've successfully managed teams or improved customer service in previous roles. Real-life stories make you memorable!
✨Tip Number 3
Be proactive! If you’re really keen on the Café Manager role, consider visiting The Haven Café. Grab a coffee, chat with the staff, and show your enthusiasm for the community aspect of the café. It’s a great way to stand out!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you’re serious about joining our team and helps us keep track of your application better.
We think you need these skills to ace Café Manager
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let us see your enthusiasm for creating a welcoming space. Share any experiences you have in community engagement or working with diverse groups, especially if you've supported individuals with additional needs.
Highlight Your Leadership Skills: As a Café Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times you've supervised or mentored others, and how you’ve helped them grow and develop their skills.
Be Detail-Oriented: We love candidates who pay attention to detail! Make sure your application is free from typos and clearly outlines your relevant experience. Mention any specific knowledge you have about food safety and compliance, as this is crucial for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Enfoundation
✨Know Your Café Inside Out
Before the interview, make sure you research The Haven Café thoroughly. Understand its mission, values, and the community it serves. This will help you demonstrate your passion for the role and how you can contribute to creating a welcoming environment.
✨Showcase Your Leadership Skills
As a Café Manager, you'll be leading a team of volunteers. Be prepared to share specific examples of how you've successfully managed teams in the past. Highlight your mentoring experience, especially with individuals who may need additional support, as this aligns perfectly with the café's mission.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Think of times when you've gone above and beyond for customers. Be ready to discuss how you would handle difficult situations or complaints, ensuring that you keep the café’s reputation intact while providing excellent service.
✨Be Prepared for Practical Questions
Expect questions about daily operations, such as managing stock levels or maintaining equipment. Brush up on your knowledge of food safety regulations and how to create inclusive menus. Showing that you’re well-versed in these areas will give you an edge in the interview.