product designer for digital customer experiences

product designer for digital customer experiences

Full-Time 51750 - 63250 £ / year (est.) No working from home possible
Enfint

At a Glance

  • Tasks: Create intuitive digital experiences and collaborate with a dynamic team.
  • Company: Sky, a leading media brand serving millions across multiple countries.
  • Benefits: Generous pension, private healthcare, exclusive discounts, and Sky VIP rewards.
  • Other info: Fast-paced environment with opportunities for growth and creativity.
  • Why this job: Join us to shape the future of digital customer experiences with innovative design.
  • Qualifications: Experience in digital product design, advanced Figma skills, and a strong portfolio.

The predicted salary is between 51750 - 63250 £ per year.

Описание

Sky is a leading media and entertainment brand serving 24 million customers across 6 countries.

Its Customer Experience Centre of Excellence creates better digital experiences for customers across the UK and Ireland.

Задачи

  • Deliver intuitive, evidence-based experiences across web and native platforms;
  • Provide design vision and guidance, using research insights and data to champion the customer voice and align it with business strategy;
  • Partner with product managers, architects, analysts and engineers to ensure solutions meet user needs, business goals and technical requirements;
  • Run workshops and create user journey maps;
  • Champion AI tools to drive efficiency and creativity;
  • Support delivery with a focus on accessibility, CX KPIs and scalable design systems.

Требования

  • Proven experience delivering high-quality, accessible, large-scale digital products and services across responsive web and native applications in a large design team;
  • Advanced Figma skills, including prototyping with tokens and variables;
  • Experience contributing to large-scale component libraries and auditing design files for clarity;
  • Experience using research methods and lab or online platforms to conduct usability testing;
  • Proficiency with data analytics tools such as Adobe Analytics;
  • Ability to track success metrics, interpret user behaviour and validate journeys;
  • Clear and confident storytelling, adaptability and a growth mindset in fast-paced environments;
  • Portfolio or content demonstrating experience in helping develop high-performing teams, applying scalable UCD methods that drive measurable outcomes, influencing strategy and embedding design across an organisation, and producing provable world-class app-first digital experiences

Условия

  • Sky Q provided;
  • Exclusive rate for Sky Glass;
  • Generous pension package;
  • Private healthcare;
  • Discounted mobile and broadband;
  • Sky VIP rewards and experiences;
  • Criminal record check required after a successful application;
  • the offer may be withdrawn depending on the role and the nature of any convictions.
  • #J-18808-Ljbffr

product designer for digital customer experiences employer: Enfint

AJ Bell is an exceptional employer that fosters a collaborative and innovative work culture in the heart of London. With a strong emphasis on employee growth, you will have the opportunity to mentor junior designers while working on impactful design systems that prioritise accessibility and usability. Enjoy a supportive environment that values proactive communication and offers unique benefits tailored to enhance your professional journey.

Enfint

Contact Details:

Enfint Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land product designer for digital customer experiences

Show Off Your Portfolio

In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.

Get Involved in Design Communities

Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.

Tailor Your Applications

When you find a role that excites you, like the one at Enfint for a product designer for digital customer experiences, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!

Leverage Social Media

Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Enfint before they go live!

We think you need these skills to ace product designer for digital customer experiences

User Experience Design
Figma
Prototyping
Usability Testing
Data Analytics
Adobe Analytics
User Journey Mapping

Some tips for your application 🫡

Showcase Your Design Process:When you're applying for a UX/UI Design role like product designer for digital customer experiences at Enfint, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!

Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Enfint does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.

Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Enfint. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.

Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Enfint.

How to prepare for a job interview at Enfint

Show Off Your Portfolio

When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Enfint, be prepared to discuss your design decisions and how they solve specific user problems.

Prepare for Design Challenges

Expect to face some practical design tasks during your interview. Enfint might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!

Know the Tools of the Trade

Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Enfint!

Show Passion for User Experience

In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Enfint is looking for.