Описание:
Elyos AI builds AI agents for customer service. Its agents answer calls, reply to emails and WhatsApp messages, make bookings, take payments, and operate CRM systems like human employees.
Задачи:
- Own the product design across agent configuration, calls, email, campaigns, scheduling, and related workflows
- Design how customers work alongside their agents, including monitoring calls, correcting agents, defining capabilities, and building trust
- Establish and maintain a unified design language covering typography, colour, icons, components, and documentation
- Connect onboarding, agent creation, on-call setup, and booking review into a cohesive product experience
- Spend substantial time with customers to understand their workflows and identify product problems
- Set new design patterns for complex operational software used throughout the day
- Prototype quickly and collaborate directly with the CEOs, CTO, and engineers to build designed solutions
- Push design direction and make strong product design decisions
Требования:
- Experience designing genuinely complex software
- Experience with dense screens and real operational workflows
- Experience designing software used throughout the working day
- Fast prototyping skills
- Fluency with AI tools
- Strong design opinions and willingness to advocate for them
Условия:
- Competitive salary and equity
- AI-focused learning and development
- Team socials and annual offsites
- Private healthcare
product designer for AI customer service agents employer: Enfint
AJ Bell is an exceptional employer that fosters a collaborative and innovative work culture in the heart of London. With a strong emphasis on employee growth, you will have the opportunity to mentor junior designers while working on impactful design systems that prioritise accessibility and usability. Enjoy a supportive environment that values proactive communication and offers unique benefits tailored to enhance your professional journey.
