At a Glance
- Tasks: Lead CRM strategy for a global digital healthcare platform and optimise customer engagement.
- Company: Join HeliosX Group, a leader in digital healthcare innovation.
- Benefits: Generous equity, private health insurance, and wellness perks like gym discounts.
- Other info: Dynamic, fast-paced environment with excellent growth opportunities.
- Why this job: Make a real impact in healthcare while working with cutting-edge technology.
- Qualifications: Mid-to-senior CRM experience with strong analytical and communication skills.
The predicted salary is between 43835 - 53577 £ per year.
Описание
Helios X Group operates a global digital healthcare platform offering category-leading healthcare products and brands, including Med Express, Dermatica, Zip Health, Rocket RX, and Levity.
The company combines technology, medical expertise, proprietary products, manufacturing, and in-house clinical capabilities to make healthcare faster and more accessible.
- Задачи
- Deliver the overarching CRM strategy across the US and Canada markets;
- Collaborate with Product, Creative, Brand, Clinical, and Analytics teams to create multi-channel CRM programmes;
- Deliver new and optimise existing engagement processes and activities for efficacy and efficiency;
- Devise, implement, and report on CRM initiatives that build customer lifetime value;
- Optimise and maintain the transactional communications suite;
- Leverage data and segmentation to understand customers and identify opportunities;
- Work with Analytics and Engineering to unlock data required to power campaigns;
- Continually test and learn to optimise campaigns;
- Design, maintain, and circulate regular reporting;
- Take responsibility for the NPS, Surveys, and Reviews strategy;
- Monitor the latest CRM trends and best practices and bring them to the team;
- Share knowledge with other team members.
- Требования
- Mid-to-senior direct-to-customer CRM experience;
- End-to-end delivery of automated CRM lifecycle initiatives, from strategy to analysis;
- Experience building campaigns using an Email Service Provider (ESP);
- Experience using BI tools and strong Excel skills;
- Data-driven, commercially astute, and highly analytical;
- Creative problem-solving and a self-starting attitude;
- Strong communication, stakeholder management, and influencing skills;
- Ability to multitask, prioritise effectively, and work at pace across multiple projects;
- Comfortable working in fast-paced, changing environments and prioritising by business need, effort, and potential return;
- Strong English skills;
- Nice to have: Braze and strong HTML experience.
- Условия
- Generous equity allocations with significant upside potential;
- Annual leave allowance alongside public holidays;
- Private health insurance, including pre-existing condition, dental, and eye care cover;
- Pension scheme;
- Enhanced parental leave;
- Cycle-to-work scheme;
- Electric car scheme;
- Free Dermatica and Med Express products every month, plus family discounts;
- Annual home working and L&D allowance;
- Free Headspace subscription, employee assistance programme, and discounted gym memberships.
- #J-18808-Ljbffr
crm manager in digital healthcare in London employer: Enfint
As a leading innovator in AI products for major publishers, our company offers an inspiring work environment where creativity and technology intersect. We prioritise employee growth through continuous learning opportunities and foster a collaborative culture that values diverse perspectives. Located in a vibrant city, we provide competitive salaries, relocation support, and the chance to make a real impact in the media landscape.
StudySmarter Expert Advice🤫
We think this is how you could land crm manager in digital healthcare in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Enfint and show them what you can bring to the table.
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We think you need these skills to ace crm manager in digital healthcare in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Enfint. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Enfint:Show us that you’ve done your homework! In your application, briefly mention what you admire about Enfint’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Enfint
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Enfint will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
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✨Be Ready for Scenario-Based Questions
At Enfint, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
