business analyst in enterprise technology in London

Описание

Foster + Partners is an architecture and planning practice that delivers extraordinary projects with local and global impact.

Its Technology department uses processes and technology to improve operational outcomes across the practice.

• Задачи
• Engage with stakeholders at all business levels to define technical and non-technical problems and improvement opportunities;
• Develop and maintain product or operational roadmaps with teams and stakeholders;
• Define complex solution requirements and manage delivery, including Agile backlog development and maintenance;
• Rationalise competing stakeholder requirements to identify appropriate solutions;
• Define technical and human-centred business processes, solution scope, and stakeholder responsibilities;
• Develop and test workflow, integration, UI, and automation code or scripts for applications;
• Prepare and implement production changes through the IT change control process;
• Design and deliver change management strategies to improve application adoption and end-user productivity;
• Enhance solution performance analytics and reporting to support data-driven service delivery and continuous improvement;
• Lead the development of training materials and support training and workshops;
• Maintain confidentiality of information processed, stored, or accessed by the network;
• Establish and promote software support, maintenance, and enhancement guidelines, best practices, and standards;
• Monitor industry trends and vendor product roadmaps to identify improvement opportunities;
• Use databases, reporting, and enterprise application systems across On-Prem and Cloud Based environments;
• Develop strong relationships with internal and external stakeholders.
• Требования
• Learn quickly and think laterally;
• Take a proactive, problem-solving approach;
• Manage varied workloads and liaise professionally with stakeholders under pressure;
• Set high customer service and timely delivery standards;
• Understand back-end systems architecture and configuration;
• Demonstrate excellent written and verbal communication, including strategic storytelling;
• Work methodically and accurately with consistent attention to detail;
• Demonstrate excellent organisational skills;
• Manage sensitive and confidential information;
• Remain resilient when handling conflicting demands;
• Build effective relationships at all levels, internally and externally;
• Work independently and as part of an effective team;
• Be self-motivated and take responsibility;
• Have experience working in an Agile delivery team, focusing on backlog management, requirements specification, and work prioritisation;
• Produce detailed requirements documentation;
• Understand and produce Business Process Documentation, Service Blueprints, Customer Journeys, Database and Technical architecture diagrams, Business Case and Requirements documents, and similar BA artefacts;
• Customise methodologies to serve unique goals.
• Условия
• Private medical insurance for the employee and family;
• Life assurance;
• Personal travel insurance;
• Wellbeing support including virtual GP services, mental health support, and lifestyle coaching;
• Retailer discount programmes;
• Subsidised catering facilities at the London campus;
• Regular social and sports events;
• Continuous learning, professional development support, and knowledge sharing opportunities.
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