Описание
Just Eat Takeaway.com is a global online food delivery platform connecting tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners worldwide.
Задачи
- Lead key analytical initiatives and projects to enhance delivery operations and customer experience
- Suggest and conduct relevant data analyses to enable deeper operational insights
- Support the optimisation of business processes to improve delivery experience, efficiency, and effectiveness
- Work with stakeholders across courier operations, strategic account management, customer care, business intelligence, and delivery partners to coordinate cross-functional initiatives
- Understand delivery operations metrics in depth and ensure their consistent use across the business
- Communicate delivery operations metrics to other teams
- Investigate problem orders to identify root causes and trends
- Proactively eliminate or reduce recurring problem orders where possible
Требования
- Highly organised and detail-oriented
- Strong analytical and communication skills
- Proven experience in an analytical role
- Strong reporting skills, including collecting, organising, analysing, and disseminating significant amounts of information accurately
- Adept at queries, report writing, and presenting findings
- Solid SQL knowledge
- Strong modelling and problem-structuring skills for complex unstructured problems
- Proactive and clear communication skills
- Nice to have: Experience with Google BigQuery and Google Sheets, experience with Tableau or similar data visualisation tools
Условия
- Fixed-term contract
- International impact in a dynamic, supportive, and fast-paced environment
- Inclusive culture focused on diversity, belonging, growth, and employee development
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