At a Glance
- Tasks: Develop and manage CRM strategies to enhance customer engagement and credit spend.
- Company: Currys, the UK's leading tech retailer and recycler.
- Benefits: 25 days annual leave, private medical insurance, and ongoing training.
- Other info: Fixed-term contract with excellent career development opportunities.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Experience in CRM with strong communication and organisational skills.
The predicted salary is between 40500 - 49500 £ per year.
Currys is the UK’s best-known technology retailer, helping customers enjoy technology through retail, services, credit and customer-focused support.
It is also the UK’s biggest recycler and repairer of technology.
- Задачи
- Develop the CRM Credit strategy, including test-and-learn opportunities and third-party customer journeys to improve credit spend and engagement
- Manage customer journey workflows across email, push, Direct Mail, app and ad-hoc microsite activities
- Accelerate the launch of credit reporting for multiple stakeholders
- Conduct end-to-end data mapping of CRM journeys and assess credit data, propensity models and wider CRM marketing opportunities
- Carry out gap analysis of joint brand marketing opportunities for credit promotions
- Develop opportunities to improve acquisition for wider financial services products using customer insight and recommendations
- Deliver initiatives to reduce dormancy and improve credit customer retention
- Identify opportunities to evolve CRM retention, in-life and welcome programmes
- Champion the CRM Strategic Framework and campaign delivery process, align stakeholders with wider business objectives, and act as the CRM Subject Matter Expert
- Advocate for a customer-first mindset within the CRM team and coordinate training on CRM technology and data usage
- Create and implement testing plans covering products, language and product offers within joint brand marketing outputs
- Требования
- Demonstrated CRM experience with a high-profile, multi-channel consumer brand across acquisition, retention and lifecycle marketing
- Experience managing a sizeable customer database
- Experience using a campaign tool to build and deploy campaigns
- Degree or equivalent in Marketing, Business or a related field
- Meticulous attention to detail and a can-do attitude
- Commercially focused and data driven, with a customer-first approach to marketing decisions
- Strong communication and organisational skills, with a focus on campaign planning, content delivery and analytics
- Self-motivated, proactive and able to work to deadlines
- Nice to have: Experience working in a regulatory environment
- Условия
- Fixed-term contract for 6 months
- 25 Days of annual leave plus bank holiday entitlement
- Private medical insurance
- Life Assurance
- Competitive pension scheme
- Access to a discretionary bonus
- Ongoing training and career development opportunities
- #J-18808-Ljbffr
crm manager for credit products employer: Enfint
AJ Bell is an exceptional employer that fosters a collaborative and innovative work culture in the heart of London. With a strong emphasis on employee growth, you will have the opportunity to mentor junior designers while working on impactful design systems that prioritise accessibility and usability. Enjoy a supportive environment that values proactive communication and offers unique benefits tailored to enhance your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land crm manager for credit products
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
✨Tap into Your Uni's Resources
If you're still at university, don't forget to lean on your career services for temporary marketing roles. They often have connections to firms looking for interns or temporary staff who can jump in at short notice. Plus, networking with your professors can lead to some valuable opportunities—always worth a chat!
We think you need these skills to ace crm manager for credit products
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at Enfint from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at Enfint specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at Enfint
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at Enfint, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show Enfint you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure Enfint that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for Enfint, so think on your feet and don't hesitate to showcase your creativity!
