Описание
ITV produces and distributes broadcast media in the UK and internationally. Its Identity team provides access-management tools and services that support secure business operations, including Active Directory, Okta, CyberArk PAM, and Entra ID.
Задачи
- Organise and facilitate requirements-gathering sessions with technical teams and business stakeholders;
- Define functional and non-functional requirements and produce fit-and-gap analyses;
- Identify problems through interviews, data analysis, process analysis, and user-needs analysis;
- Define solution options and recommendations using a structured and analytical approach;
- Review the Identity Roadmap and internal demand management with service, delivery, and technical leads;
- Document and deliver user requirements and use cases through Agile methodologies, including Kanban;
- Maintain documentation for the implementation and operational management of Identity products and services;
- Define, facilitate, and drive periodic access reviews, certification, and attestation processes;
- Perform or assist with acceptance testing, training, operational readiness, and application-service support;
- Support implementation planning, training, communication, go-live transition, and business adoption with Business Change Managers;
- Follow up with partners to ensure new or modified system functionality is accurately documented and requirements are met;
- Communicate through documents, diagrams, prototypes, story mapping, user stories, and use cases;
- Produce ad-hoc reports from data held in BigQuery and Splunk;
- Produce Data Studio dashboards to monitor identity metadata.
Требования
- Experience working within an Agile project team;
- Experience working closely with technical experts and business stakeholders and acting as a conduit between them;
- Experience in an identity-related role;
- Strong documentation skills, including business requirements, process mapping, and data models;
- Experience working with an Agile product team using Sprint or Kanban methodologies;
- Experience with Trello, Jira, Google Workspace, and Slack;
- Ability to present complex information simply and in appropriate formats to support decision-making;
- Focus on end-user experience and using colleague feedback and measurement to inform solution development;
- Knowledge of analyst frameworks, business processes, and business requirements methodologies;
- Strong spreadsheet skills;
- Familiarity with big data models such as BigQuery or Splunk;
- Familiarity with data visualisation tools such as Data Studio or Looker Studio;
- Excellent written and verbal communication skills;
- Ability to build strong working relationships with team members and senior stakeholders;
- Proactive and self-motivated approach;
- Creative thinking in solution definition;
- Ability to work across multiple workstreams and adapt to changing business priorities;
- Nice to have: Entra and Okta products, media industry experience.
Условия
The role is based at White City, London or Media City, Manchester, with two days per week in the office.
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business analyst identity services employer: Enfint
As a leading innovator in AI products for major publishers, our company offers an inspiring work environment where creativity and technology intersect. We prioritise employee growth through continuous learning opportunities and foster a collaborative culture that values diverse perspectives. Located in a vibrant city, we provide competitive salaries, relocation support, and the chance to make a real impact in the media landscape.
