Resident Insight & Service Improvement Lead

Resident Insight & Service Improvement Lead

Full-Time No working from home possible
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Enfield Council's Housing & Regeneration Service is seeking a Feedback, Learning and Insight Officer to champion resident voices and inform service improvements. You will collect and analyse feedback from surveys, focus groups, feedback and enquiries, turning insights into strategic actions and performance improvements across Council Housing.

Experience in public service or social housing is valued. The role offers a supportive environment with opportunities for learning and professional

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Resident Insight & Service Improvement Lead employer: . Enfield Council

Enfield Council is a highly regarded employer dedicated to delivering exceptional environmental services while prioritising the well-being of its employees. With a strong commitment to career development, generous leave entitlements, and a supportive work culture, we empower our staff to make a meaningful impact in the community. Join us at Morson Road Depot and enjoy a fulfilling career with excellent benefits, including a robust pension scheme and health discounts.

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Contact Details:

. Enfield Council Recruitment Team