At a Glance
- Tasks: Lead digital project contracts and manage supplier performance for impactful public services.
- Company: Join Enfield Council's innovative Digital Services team during a transformative period.
- Benefits: Enjoy competitive salary, generous leave, flexible working, and excellent career development opportunities.
- Other info: Collaborative culture with a focus on customer-centric solutions and community impact.
- Why this job: Make a real difference in public services while influencing major technology decisions.
- Qualifications: Experience in managing IT contracts and strong stakeholder management skills required.
The predicted salary is between 45393 - 57477 £ per year.
We are seeking an experienced Commercial Operations and Project Lead to join our Digital Services Team at an exciting time of change and transformation. The Council has a wide and growing portfolio of digital projects, ranging from core infrastructure and corporate systems to customer-facing platforms and data-led service improvements. This is a key commercial role, leading on the management and procurement of Digital contracts across the Council. You will ensure strong supplier performance, robust governance, compliance with public sector procurement regulations, and clear value for money throughout the delivery lifecycle. You will play a critical role in shaping and managing relationships with major technology suppliers, supporting complex digital projects from a commercial and contractual perspective. Through effective contract management, procurement activity and supplier assurance, this role directly supports delivery of the Council’s Digital, Data and AI strategy, ensuring digital initiatives are commercially sound, well‑governed and aligned to strategic outcomes.
About The Role
- Lead and manage Digital Services project contracts across the Council.
- Work closely with commissioners, project managers, procurement, legal and finance teams to deliver compliant, value‑driven contracts.
- Maintain the Digital Services contract register, renewal pipeline, and supplier engagement calendar.
- Act as a commercial lead for supplier performance management, including KPIs, SLAs and service reviews.
- Identify, elevate and manage contractual and supplier risks.
- Support digital project procurement strategies from early project stages through to contract closure.
- Ensure the Council is protected against supplier underperformance and commercial risk.
- Advise senior stakeholders, including Directors and elected members, on digital contract and procurement matters.
This is a high‑impact role with significant influence across Digital Services and the wider organisation.
About You
You will bring:
Essential Experience And Skills
- Significant experience managing IT/digital contracts within a public sector environment.
- Strong knowledge of UK public sector procurement, including PCR 2015 / PA23.
- Proven experience of running tenders, negotiating contracts, and managing supplier performance.
- Excellent stakeholder management skills, with the ability to influence at senior levels.
- Strong commercial acumen, analytical capability, and attention to detail.
- Experience maintaining contract and supplier registers and managing renewal cycles.
- Excellent written and verbal communication skills.
Desirable
- Professional qualification in Procurement, Commercial, IT or Finance (e.g. MCIPS, CIPFA).
- Experience of cloud service contracts and digital licensing models.
- Experience using Atamis or similar contract management systems.
Why Join Us?
- Work on high‑profile digital projects that directly support public services.
- Influence major technology and commercial decisions across the organisation.
- Be part of a collaborative, values‑driven Digital Services team.
Additional Information
This role requires a minimum of 2 days onsite at the Civic Centre. Occasional out‑of‑hours working and on‑call availability may be required. Appointment is subject to satisfactory pre‑employment checks.
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do – by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours, we would love to hear from you.
We are always happy to talk flexible working.
Why it's great to work for Enfield Council
- An excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 32 days annual leave depending on grade and length of service.
- You will also get eight public holidays per year and an extra day off at Christmas.
- A blend of remote and office based working for most roles.
- Interest free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses and learning methods.
- Employee Assistance Programme to provide advice and counselling services.
- Health and leisure discounts and tax‑free bikes for work.
- 1 month’s paid sabbatical for registered Social Workers working in Children’s Social Care.
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. If you have previously applied for this role within the past six months, unfortunately, a second application will not be considered. Certain posts in the Council are ‘politically restricted’ which means that staff employed in these posts may not undertake political activities either in or outside the workplace and therefore if candidates are affiliated with any political party, we may not be able to proceed with their application.
Commercial Operations and Project Lead in London employer: Enfield Council
Enfield Council is an exceptional employer, offering a collaborative and values-driven work culture that prioritises the community and empowers employees to make impactful decisions. With generous benefits such as up to 32 days of annual leave, a robust pension scheme, and opportunities for career development, this role as a Commercial Operations and Project Lead provides a unique chance to influence high-profile digital projects while enjoying a blend of remote and office-based working. Join us at the Civic Centre to be part of a team dedicated to delivering innovative public services.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Operations and Project Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the digital services space, especially those who work with public sector contracts. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the Council's recent digital projects. Show us you’re not just interested in the role but also passionate about how you can contribute to their ongoing transformation.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience managing IT contracts and how you’ve tackled supplier performance issues. We want to hear specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to our digital initiatives.
We think you need these skills to ace Commercial Operations and Project Lead in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your experience aligns with the essential and desirable criteria mentioned in the job description. We want to see how you fit into our team!
Showcase Your Skills:Don’t just list your skills; provide examples of how you've used them in past roles, especially in managing IT/digital contracts. This will help us understand your practical experience and commercial acumen.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and achievements.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and can process your application smoothly!
How to prepare for a job interview at Enfield Council
✨Know Your Contracts Inside Out
Make sure you’re well-versed in the specifics of IT and digital contracts, especially within the public sector. Brush up on UK public sector procurement regulations like PCR 2015 / PA23, as this knowledge will be crucial during your interview.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience in managing relationships with senior stakeholders. Think about times when you influenced decisions or navigated complex situations, as this will demonstrate your ability to communicate effectively at all levels.
✨Demonstrate Commercial Acumen
Be ready to discuss how you've managed supplier performance and ensured value for money in previous roles. Use specific metrics or KPIs from past projects to illustrate your analytical capabilities and attention to detail.
✨Prepare Questions About Digital Strategy
Show your interest in the Council’s Digital, Data and AI strategy by preparing insightful questions. This not only demonstrates your enthusiasm for the role but also your understanding of how commercial operations fit into broader organisational goals.
