24/7 Customer Service Operations Leader in London

Enfield Council is seeking a Customer Service Operations Manager to oversee a vital 24/7 operation offering support to residents and partner agencies. The successful candidate will manage service performance and lead a skilled team, focusing on continuous improvement and effective decision-making in critical situations. The role emphasizes excellent communication and operational management skills, along with a solid understanding of safeguarding. Enfield Council offers comprehensive benefits, professional development opportunities, and a supportive work environment.
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