At a Glance
- Tasks: Help prevent homelessness by providing expert advice and support to individuals in need.
- Company: Join Enfield Council, dedicated to improving housing stability and community resilience.
- Benefits: Enjoy a competitive salary, professional development opportunities, and a supportive work environment.
- Why this job: Make a real impact in people's lives while working in a collaborative and dynamic team.
- Qualifications: Expertise in housing policy and casework, with strong communication skills required.
- Other info: This role is active until 02.08.2025, offering a chance to contribute to meaningful change.
The predicted salary is between 40000 - 60000 £ per year.
Job Category : Housing
Location : Edmonton Green Library, Enfield Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09 : 00
End Time : 17 : 00
Salary : £22.55
The Families & Singles Service was established to help applicants who are threatened with homelessness or homeless to sustain their present accommodation or move into suitable private rented accommodation. The Families & Singles Service will also work collaboratively with partners to improve resilience and housing sustainment, under Enfield’s Early Help strategy.
The Homeless Families & Singles team will provide expert advice, work closely and collaboratively with partners to prevent, or delay homelessness wherever possible, to stop people ending up in our temporary accommodation or on the streets.
The Homeless Housing Coordinator will sit within the Families Team, working closely within the courts, solicitors, and Enfield’s legal department to prevent homelessness.
You must have expert knowledge of welfare, homelessness reduction act, housing and homelessness policy and case law, legislation and practice, Courts, possession orders & evictions as well as specialist knowledge on homelessness decision making. You should also have knowledge of safeguarding vulnerable adults and children.
Experience, Skills, Knowledge & Abilities
Essential experience, skills and knowledge
- Significant experience of providing specialist homelessness casework to homeless applicants that may have complex needs
- Significant experience of working collaboratively to improve outcomes for homeless that may have complex needs
- Ability and experience to consistently deliver high levels of customer service to homeless applicants that may have complex needs
- Ability and experience of ensuring all aspects of casework is carried out in accordance with legislation, strategies policies and initiatives set out at the national, regional and local level
- Detailed knowledge and experience of attending court and presenting cases in defence or challenge of decisions reached by the council
- Ability and experience of consistently achieving performance objectives in the provision of specialist homelessness casework
- Ability to contribute to the identification, dissemination and embedding of existing and emerging best practice within the team, and across the wider Housing Advisory Service
- Ability to effectively communicate with a range of stakeholders, including applicants, members, partners, and so on
- Significant knowledge of welfare, homelessness and housing policy, strategies, legislation, and case law, and its implementation within a statutory homelessness service
Competencies
- Customer focus
- Deliver service performance
- Focus on continuous improvement
- Political awareness and context
Qualifications & Professional registration criteria
- High level of education or equivalent demonstratable experience
- Evidence of Continuous Professional Development
Special requirements
- Ability to positively contribute to the transformation of large organisations, services and teams
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Homeless Housing Coordinator (SO2) employer: Enfield Council
Contact Detail:
Enfield Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeless Housing Coordinator (SO2)
✨Tip Number 1
Familiarise yourself with the latest legislation and policies related to homelessness and housing. This will not only help you in interviews but also demonstrate your commitment to staying updated in this field.
✨Tip Number 2
Network with professionals in the homelessness sector. Attend local events or join online forums where you can connect with others who work in similar roles. This could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare for scenario-based questions that may arise during the interview. Think about how you would handle complex cases or collaborate with other agencies, as these are key aspects of the role.
✨Tip Number 4
Showcase your experience in delivering high-quality customer service. Be ready to discuss specific examples where you've successfully supported clients with complex needs, as this is crucial for the Homeless Housing Coordinator position.
We think you need these skills to ace Homeless Housing Coordinator (SO2)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Homeless Housing Coordinator position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in homelessness casework, particularly with clients who have complex needs. Provide specific examples of how you've successfully navigated legal processes or collaborated with stakeholders.
Showcase Your Knowledge: Demonstrate your understanding of welfare, housing policies, and legislation in your application. Mention any relevant qualifications or ongoing professional development that supports your expertise in this area.
Craft a Compelling Cover Letter: Write a personalised cover letter that addresses the key points from the job description. Explain why you are passionate about preventing homelessness and how your skills can contribute to the Families & Singles Service at Enfield Council.
How to prepare for a job interview at Enfield Council
✨Showcase Your Expertise
Make sure to highlight your expert knowledge of welfare, homelessness policies, and case law during the interview. Be prepared to discuss specific examples from your experience that demonstrate your understanding of these areas.
✨Demonstrate Collaborative Skills
Since the role involves working closely with various stakeholders, share instances where you've successfully collaborated with others to improve outcomes for homeless individuals. This will show your ability to work as part of a team.
✨Prepare for Legal Discussions
Given the focus on legal expertise, be ready to discuss your experience attending court and presenting cases. Familiarise yourself with relevant legislation and be prepared to answer questions about how you would handle specific legal scenarios.
✨Emphasise Customer Service
The role requires delivering high-quality customer service to clients with complex needs. Prepare to talk about your approach to customer service and provide examples of how you've effectively supported vulnerable individuals in the past.