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- Tasks: Investigate complaints and ensure fair trading practices in a supportive team environment.
- Company: Join Enfield Trading Standards, dedicated to improving the community.
- Benefits: Flexible working, up to 32 days annual leave, and a friendly team.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: DCATS or equivalent qualification in Trading Standards required.
- Other info: Opportunity for personal growth and professional development in a dynamic role.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen to join Enfield Trading Standards. We are recruiting a Senior Fair Trading Officer to help support and deliver on our Council Priorities. As a Council, we are committed to improving our Borough for our residents, businesses, and visitors. Working within a small team, the post holder will be expected to undertake the full range of trading standards duties. This will involve the investigation of complaints and preparation of criminal prosecution files across all trading standards disciplines including rogue traders, product safety, fair trading, vapes, age related sales, intellectual property, and metrology control (where qualified).
Essential Qualifications, Skills and Experience
- IT skills: You need to be confident in using computer systems, including MS Office software.
- Customer care: You will have the ability to deal sensitively with residents, businesses, and councillors, with the highest standard of customer care.
- Social competence: You have excellent people skills and a pragmatic approach to problem solving and conflict resolution. You must be able to communicate clearly and concisely.
- Qualification: You must hold the DCATS or equivalent qualification relating to Trading Standards.
We can offer: Being part of a friendly, hardworking and supportive team; Flexible working; Up to 32 days annual leave.
Senior Fair Trading Officer in England employer: Enfield Council
Contact Detail:
Enfield Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Fair Trading Officer in England
✨Tip Number 1
Network like a pro! Reach out to people in the trading standards field, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to trading standards. Think about your past experiences and how they relate to the role. Practising your answers will help you feel more confident when it’s time to shine!
✨Tip Number 3
Showcase your IT skills! Since being tech-savvy is essential for this role, be ready to discuss your experience with MS Office and any other relevant software. Maybe even bring examples of how you've used these tools effectively in previous jobs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our process. Let’s get you that Senior Fair Trading Officer role!
We think you need these skills to ace Senior Fair Trading Officer in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Senior Fair Trading Officer. We want to see how you can contribute to our Council Priorities!
Show Off Your IT Skills: Since IT skills are essential for this role, don’t forget to mention your proficiency with MS Office and any other relevant software. We love seeing candidates who are tech-savvy and ready to tackle the digital side of trading standards.
Demonstrate Customer Care: Highlight your experience in dealing with residents and businesses. We value excellent customer care, so share examples of how you've handled sensitive situations or resolved conflicts effectively.
Communicate Clearly: Your written application should reflect your ability to communicate concisely. We appreciate clarity, so make sure your application is well-structured and free of jargon. Remember, we’re all about straightforward communication!
How to prepare for a job interview at Enfield Council
✨Know Your Trading Standards
Make sure you brush up on the key areas of trading standards relevant to the role. Familiarise yourself with issues like rogue traders, product safety, and age-related sales. This will not only show your knowledge but also your genuine interest in the position.
✨Showcase Your Customer Care Skills
Prepare examples that highlight your ability to handle sensitive situations with residents and businesses. Think about times when you've resolved conflicts or provided exceptional customer service. This will demonstrate your social competence and problem-solving skills.
✨Be IT Savvy
Since IT skills are essential for this role, make sure you’re comfortable discussing your experience with MS Office and any other relevant software. You might even want to mention specific projects where you used these tools effectively.
✨Communicate Clearly
Practice articulating your thoughts concisely. During the interview, aim to communicate your ideas clearly and confidently. This is crucial, especially when discussing complex topics related to trading standards.
