At a Glance
- Tasks: Manage planning applications and support community development in Enfield.
- Company: Join Enfield Council's dynamic Planning Technical Support Team.
- Benefits: Enjoy generous leave, excellent pension, and career development opportunities.
- Other info: Flexible working options and a supportive team environment await you.
- Why this job: Make a real impact on your community while building a professional career.
- Qualifications: Passion for Town Planning and strong communication skills required.
The predicted salary is between 35520 - 37692 £ per year.
Are you passionate about contributing to the growth and success of Enfield? We are seeking a dedicated individual to fill the role of Technical Support Officer within our dynamic Planning Technical Support Team at Enfield Council. This is more than just a job opportunity; it's your chance to play a significant role in the community and be an integral part of our borough's development journey. As a Technical Support Officer, you will be at the forefront of Enfield's planning and growth services, offering a unique opportunity to embark on a professional career path in planning and planning enforcement. Your work will have a direct impact, providing you with the satisfaction of knowing you are making a real difference.
Responsibilities
- Play a key role in managing a diverse caseload of planning applications, helping to deliver a successful and widely recognised ‘fast track’ planning decisions service.
- Be a part of processing over 5000 planning applications annually, including significant projects like Meridian Water, shaping the future of our borough.
- Register planning applications and engage with residents on new development proposals to ensure their voices are heard and considered.
- Deliver specialist technical support, guiding planning applicants through validation and navigating the complexities of permitted development and legislative frameworks.
- Act as a pivotal point of contact for residents, businesses, councillors and colleagues across the council managing a diverse workload of planning enforcement cases, helping to deliver a successful and widely recognised ‘expedient’ planning enforcement service.
- Deliver specialised technical services through the Local Land Charges service, providing comprehensive information to support property transactions throughout the borough.
- Assist in the planning committee process, ensuring our democratic procedures are well‑supported and informed.
- Help support planning and enforcement decision making through appeal processes.
- Champion service improvements and income generation targets with creativity and strategic thinking.
- Provide customer care that sets the standard for excellence, serving a diverse range of service users with professionalism and empathy.
Qualifications
- Individuals with a zest for life and a passion for the Town Planning sector, ready to bring their A‑game to our support team.
- Communicators who thrive on accurately recording information and offering guidance with confidence and clarity.
- Self‑starters who are motivated to tackle challenges head‑on and deliver results that exceed expectations.
- Team players who understand the importance of performance targets and are adept at using a range of IT standard applications, and specialised planning and land charges systems.
Benefits
- An excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 32 days annual leave depending on grade and length of service, plus eight public holidays and an extra day off at Christmas.
- A blend of remote and office based working for most roles.
- Interest free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses and learning methods.
- Employee Assistance Programme to provide advice and counselling services.
- Health and leisure discounts and tax‑free bikes for work.
- 1 month’s paid sabbatical for registered Social Workers working in Children's Social Care.
Technical Support Officer in Enfield employer: Enfield Council
Enfield Council is an exceptional employer, offering a unique opportunity for individuals passionate about community development and planning. With a strong commitment to employee growth, we provide extensive training, a supportive work culture, and generous benefits including up to 32 days of annual leave and a robust pension scheme. Join us in making a meaningful impact on the borough while enjoying a blend of remote and office-based working arrangements.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Officer in Enfield
✨Tip Number 1
Get to know the company! Research Enfield Council and its planning initiatives. This will help you tailor your conversations during interviews and show that you're genuinely interested in contributing to the borough's growth.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to planning and development. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills align with the role of Technical Support Officer. Practice articulating your experiences in managing diverse workloads and providing excellent customer care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Technical Support Officer in Enfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Technical Support Officer role. We want to see your passion for planning and how you can contribute to Enfield's growth!
Showcase Your Communication Skills:As a Technical Support Officer, you'll be engaging with residents and stakeholders. Use your application to demonstrate your ability to communicate clearly and effectively. We love seeing examples of how you've done this in the past!
Highlight Your Problem-Solving Abilities:We’re looking for self-starters who tackle challenges head-on. In your application, share specific instances where you've successfully navigated complex situations or provided innovative solutions. This will show us you're ready for the fast-paced environment!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Enfield Council
✨Know Your Planning Basics
Brush up on the fundamentals of planning and development. Understand the key processes involved in managing planning applications and the significance of the fast track service. This knowledge will help you answer questions confidently and demonstrate your passion for the role.
✨Showcase Your Communication Skills
As a Technical Support Officer, you'll be engaging with residents and stakeholders regularly. Prepare examples of how you've effectively communicated complex information in the past. This will highlight your ability to guide applicants through the validation process and ensure their voices are heard.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you've faced in previous roles and how you overcame them. The interviewers will want to see that you're a self-starter who can tackle issues head-on, especially when it comes to navigating the complexities of planning enforcement.
✨Emphasise Teamwork and Collaboration
Be ready to discuss your experience working in teams and how you contribute to achieving performance targets. Highlight any instances where you've collaborated with colleagues or stakeholders to improve services, as this aligns with the council's goals of championing service improvements.
