At a Glance
- Tasks: Support crisis and hardship schemes, providing essential administrative and assessment support.
- Company: Join the Council's Crisis Support and Resilience Team making a real difference.
- Benefits: Enjoy up to 32 days annual leave, excellent pension, and career development opportunities.
- Other info: Flexible working options and structured training for career progression.
- Why this job: Make a positive impact on residents' lives while gaining valuable experience.
- Qualifications: Strong admin skills, keen to learn, and compassionate communication.
The predicted salary is between 32535 - 34998 £ per year.
We are delighted to invite applications for an Assessment Assistant (SC5) to join our newly established Crisis Support and Resilience Team – a high‑profile, fast‑developing service at the heart of the Council’s work to support residents through financial hardship and build long‑term resilience.
About the Role
As an Assessment Assistant, you will support the delivery of crisis and hardship schemes, including the Crisis and Resilience Fund, Housing Payments and Council Tax Support Hardship Payments. You will provide high‑quality administrative and assessment support, working closely with Crisis Support and Resilience Officers to ensure applications are progressed accurately, efficiently and compassionately. Your work will directly support residents at difficult points in their lives, helping ensure timely access to financial help and wider support.
Responsibilities
- Support the delivery of crisis and hardship schemes.
- Provide high‑quality administrative and assessment support.
- Work closely with Crisis Support and Resilience Officers to progress applications efficiently and compassionately.
- Ensure timely access to financial help for residents.
Qualifications
- Strong administrative skills and good eye for detail.
- Keen to learn, develop and progress within financial assessment work.
- Clear and sensitive communication with residents and colleagues.
- Ability to work well in a busy, supportive team environment.
- Motivated by making a positive difference to residents’ lives.
Why Join the Crisis Support and Resilience Team
- Be part of a new, integrated team with a strong prevention and resilience focus.
- Gain experience across multiple hardship schemes.
- Access structured training and development.
- Work in a role with clear progression potential.
- Contribute to a service with real impact for Enfield residents.
Benefits for the Role
- Excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 32 days annual leave, depending on grade and length of service, plus eight public holidays and an extra day off at Christmas.
- A blend of remote and office‑based working for most roles.
- Interest free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses and learning methods.
- Employee Assistance Programme providing advice and counselling services.
- Health and leisure discounts and tax‑free bikes.
- 1 month’s paid sabbatical for registered Social Workers in Children’s Social Care.
Contact Details
Philip Roberts – 020 8132 2600 (informal discussion). For accessibility support, contact Andrea Walkerdine at andrea.walkerdine@enfield.gov.uk or 020 8132 1022.
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. We reserve the right to close this vacancy once a sufficient number of applications have been received. If you have previously applied for this role within the past 6 months, a second application will not be considered.
Assessment Assistant - Crisis Support and Resilience Team in Enfield employer: Enfield Council
Join the Crisis Support and Resilience Team at Enfield Council, where you will play a vital role in supporting residents through financial hardship while working in a collaborative and compassionate environment. With access to excellent training opportunities, a generous leave policy, and a strong focus on employee well-being, this position offers a meaningful career path that directly impacts the community. Experience a supportive work culture that values your contributions and encourages professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Assessment Assistant - Crisis Support and Resilience Team in Enfield
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Enfield Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Enfield Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Enfield Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Enfield Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Assessment Assistant - Crisis Support and Resilience Team in Enfield
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Enfield Council:Before hitting send, make sure to tailor your application specifically to Enfield Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Enfield Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
