Community Safety Reassurance Patrol Officer

As a Community Safety Reassurance Patrol Officer, you will play a vital role in promoting public reassurance and tackling anti-social behaviour across Enfield. You’ll work on patrol within the community, acting as a visible point of contact for residents and businesses, and using delegated enforcement powers to secure compliance. This role involves taking enforcement decisions and working closely with partners such as the Police to resolve community issues. Flexibility is key, as you’ll be required to work outside office hours and travel across the borough.

Enfield Council is committed to creating safer, stronger communities. We work collaboratively with residents, businesses, and partners to deliver high-quality services that make a real difference. Our values - Be Bold, Make a Difference, Show You Care - underpin everything we do. We are proud of our diverse borough and strive to ensure equality and inclusion in all aspects of our work.

You will have experience in community reassurance or a similar regulatory field, with strong investigative skills and the ability to work independently. Essential qualities include:

• Ability to converse confidently in English and provide accurate advice to the public.
• Strong interpersonal and communication skills to engage with residents, businesses, and partners, even in challenging situations.
• Knowledge of relevant legislation and enforcement practices.
• Ability to undertake regular foot patrols throughout the working day, covering a substantial area as part of the role’s community-based duties.

Desirable skills include workload prioritisation and customer service excellence.

In addition to a competitive salary and a comprehensive benefits package, we offer:

• Ongoing professional development and training, including Community Safety Accreditation Scheme (CSAS) certification.
• The chance to make a tangible impact on community safety and wellbeing.
• A supportive team environment that values collaboration and innovation.

We are recruiting on a rolling basis. The first interviews are scheduled for the week commencing 2 February, with subsequent stages confirmed as required. Early applications are strongly encouraged.

If you would like to know more about the role, please contact Anti-Social Behaviour Manager, Daniel Hunt on 0208 132 2050 for an informal discussion or to arrange a visit to the team. If you have any difficulties accessing this information, please contact Debola Olufon at debola.olufon@enfield.gov.uk or on 020 8132 0619.

We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. It is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview. We encourage you to address the essential and desirable criteria in your application/CV.

We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do—empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours, we’d love to hear from you. We are also open to flexible working arrangements.

An excellent pension through the Local Government Pension Scheme (LGPS). Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. A blend of remote and office based working for most roles. Interest free season ticket loan repayable over three or ten months. Career development and learning experiences from a range of training courses and learning methods. Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. Health and leisure discounts and tax-free bikes for work. 1 month’s paid sabbatical for registered Social Workers working in Children’s Social Care.

We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.