At a Glance
- Tasks: Manage events and operations at a vibrant heritage venue with a passionate team.
- Company: Forty Hall Estate, a cultural gem in Enfield.
- Benefits: Generous leave, pension scheme, and career development opportunities.
- Other info: Flexible working arrangements and a supportive work environment.
- Why this job: Join us to create memorable experiences in a beautiful setting.
- Qualifications: Proven experience in customer service within heritage or cultural venues.
The predicted salary is between 30000 - 40000 £ per year.
Based at Forty Hall Estate, Enfield, EN2 9HA, the Forty Hall Deputy Supervisor provides operational and event management within the busy heritage and cultural venue, working with a small dedicated and enthusiastic team. This role offers an excellent opportunity to work in heritage, hospitality and event management, ensuring the smooth running of our year‑round programme of events and day‑to‑day activities. The programme includes weddings, conferences, community festivals, concerts, workshops and school sessions.
The successful candidate will be customer‑focused, efficient with an eye to detail and adept with IT booking systems. You will also be comfortable undertaking manual tasks such as room set‑up and emergency cleaning. The position requires a commitment to meet income targets through the hire of our beautiful building. We seek someone with a strong track record of delivering exceptional visitor and customer experience within a heritage, arts or cultural venue. Extensive experience in these sectors is required; without this experience we cannot consider you for the role.
Contract Details
- Hours: 21.6 per week, Friday – Sunday (includes regular weekend, evening and Bank Holiday work)
- Overtime: No additional payment, however Time Off in Lieu (TOIL) can be arranged
Benefits
- An excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 32 days annual leave depending on grade and length of service; eight public holidays per year and an extra day off at Christmas.
- A blend of remote and office based working for most roles.
- Interest‑free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses.
- Employee Assistance Programme – free and confidential service.
- Health and leisure discounts and tax‑free bikes for work.
- One month paid sabbatical for registered Social Workers in Children's Social Care.
For further information, please refer to the official council website.
Forty Hall Deputy Supervisor - Part Time employer: Enfield Council and Housing Gateway Ltd
Forty Hall Estate is an exceptional employer, offering a vibrant work culture that celebrates heritage and community engagement. With a strong focus on employee development, generous leave entitlements, and a supportive environment, staff are encouraged to grow their skills while contributing to a diverse range of events. Located in the picturesque Enfield, this role not only provides meaningful work but also the chance to be part of a dedicated team committed to delivering outstanding visitor experiences.
Contact Details:
Enfield Council and Housing Gateway Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Forty Hall Deputy Supervisor - Part Time
✨Tip Number 1
Network like a pro! Reach out to people in the heritage and event management sectors. Attend local events or workshops at venues similar to Forty Hall to make connections and learn more about the industry.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your customer service prowess and attention to detail during interviews. Share specific examples from your past experiences that highlight your ability to manage events and ensure a great visitor experience.
✨Tip Number 3
Be proactive! If you see an opportunity to volunteer or assist with events at Forty Hall or similar venues, jump on it. This not only gives you hands-on experience but also shows your commitment to the role and the venue.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at StudySmarter and contributing to our mission.
We think you need these skills to ace Forty Hall Deputy Supervisor - Part Time
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in heritage, hospitality, and event management. We want to see how your skills align with the role of Deputy Supervisor at Forty Hall!
Show Off Your Customer Focus:Since this role is all about delivering exceptional visitor experiences, don’t forget to include examples of how you've gone above and beyond for customers in your previous roles. We love a good story!
Be Detail-Oriented:Pay attention to the details in your application. Whether it’s your CV or cover letter, make sure everything is neat, clear, and free from typos. We appreciate a candidate who values precision!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Enfield Council and Housing Gateway Ltd
✨Know Your Venue
Before the interview, take some time to research Forty Hall Estate. Familiarise yourself with its history, the types of events they host, and their customer service ethos. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Showcase Your Experience
Be ready to discuss your previous roles in heritage, hospitality, or event management. Prepare specific examples that highlight your achievements in delivering exceptional visitor experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Team Spirit
Since this role involves working with a small team, emphasise your ability to collaborate and support others. Share instances where you’ve worked successfully in a team environment, especially in high-pressure situations like events or festivals.
✨Prepare for Practical Questions
Expect questions about manual tasks and operational challenges. Think about how you would handle room set-ups or emergency cleaning scenarios. Being prepared to discuss these practical aspects will show that you’re ready for the hands-on nature of the job.
