At a Glance
- Tasks: Coordinate schedules, manage service requests, and ensure high service levels.
- Company: Enertech FM, a dynamic facilities management company.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Exciting role with potential for career advancement.
- Why this job: Join a fast-paced team and make a real difference in service delivery.
- Qualifications: Strong organisational skills and experience with CAFM systems like Job Logic.
The predicted salary is between 25000 - 30000 £ per year.
Enertech FM is seeking a Helpdesk Administrator to join our Newcastle/Hebburn office.
The role focuses on scheduling engineers, coordinating with technicians, contracts managers, suppliers and clients to maintain high service levels and SLAs.
You will manage service requests, update CAFM and client systems, and produce documentation under tight timelines.
Strong organisational and communication skills, experience with CAFM systems, especially Job Logic, and the ability to work in a fast-paced
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Facilities Helpdesk & Scheduling Specialist in Hebburn employer: Enertech FM
Enertech FM is an exceptional employer that values its employees by fostering a collaborative and dynamic work environment in the heart of Newcastle/Hebburn. With a strong emphasis on professional development, we offer numerous growth opportunities and a supportive culture that encourages innovation and teamwork. Our commitment to maintaining high service levels ensures that every team member plays a vital role in our success, making this a rewarding place to build your career.
