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For Companies At a Glance
- Tasks: Engage with clients to develop tailored strategies and foster strong business relationships.
- Company: EnerSys is a global leader in stored energy solutions, serving over 10,000 customers worldwide.
- Benefits: Enjoy a full-time role with opportunities for growth and development in a dynamic industry.
- Why this job: Join a supportive team focused on customer engagement and innovative business development.
- Qualifications: Ideal candidates are driven, resilient, and possess strong communication and interpersonal skills.
- Other info: Experience in the Motive Power or Material Handling Equipment industry is preferred.
The predicted salary is between 28800 - 48000 £ per year.
EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.
This position will be focusing primarily on our Motive Power applications, which include industrial lift trucks and pallet jacks, rail equipment, mining equipment, and airline ground support equipment. Some of the motive power brands include Hawker, Ironclad, General Battery, and Fiamm. Wherever there is a need for motive power, EnerSys offers the perfect energy solution.
Job Purpose
To identify new business opportunities within the Rental and Aftermarket sectors to support business growth. To achieve agreed personal objectives and targets by developing and selling to both new and existing clients, in line with company guidelines and policies. The primary objective of this field-based role is to fully support the UK Sales Manager in achieving business goals, with a strong focus on customer engagement and business development across the Midlands and South England.
Essential Duties & Responsibilities
- Meet customers face-to-face, via phone, and through email to foster strong business relationships.
- Develop a tailored strategy for each client, identifying their aims, needs, and creating objective-based action plans with clear timelines.
- Build and maintain new relationships with potential clients, laying the foundation for future business opportunities.
- Research and identify new business opportunities, including new markets, growth areas, and innovative ways to reach customers.
- Utilise technology to effectively develop and present objectives, strategies, status reports, and other relevant communications to both internal and external stakeholders.
- Generate leads and prospects through proactive outreach including cold calling (in person, phone, and email).
- Collaborate with cross-functional teams to address and resolve client performance issues promptly and act as an effective crisis manager when necessary.
- Ensure full adherence to the company’s Levels of Authority (LOAs), and follow proper procedures for any requests to deviate from them.
- Monitor market trends and competitor activity, maintaining strong commercial awareness.
- Ensure all client visits are documented through team visit reports.
- Foster strong synergy among Service, Technical, and Sales departments to provide comprehensive client support.
- Work closely with the Service department to jointly develop and grow service revenue within each client account.
- Submit all required documentation—including activity sheets, loss reports, call plans, expenses, and related paperwork—within agreed timelines.
Qualifications/Skills/Competencies
- Achievement Driven Leadership Skills
- Proven resilience
- Interpersonal & Influencing Skills
- Client Focus
- Excellent level of Commercial Awareness and financial principles
- Good communication Skills
- Judgement & Decision Making
- Building Relationships – puts sustained effort into building influential relationships
- Team Working
- Problem Solver
- Works to agreed deadlines
- Able to work from own initiative
- Strategic Thinker
- Flexible Approach
- Consultative sales approach
- IT skills and knowledge of Word, Excel, PowerPoint, Outlook, CRM
Knowledge/Experience
- Specialist Knowledge/Technical Ability – Demonstrates the appropriate company, business, and specialist knowledge to perform the role effectively
- Knowledge of OE and EU business and clients
- Experience in developing and maintaining client relationships
- Understanding of how to grow key account business
- Proven ability to build strategic alliances with clients
- Ability to create and write informative reports on customer visits
- Experience in the Motive Power, Forklift, or Material Handling Equipment (MHE) industry is preferable
EnerSys is always looking to hire top talent.
Service Sales Manager employer: EnerSys
Contact Detail:
EnerSys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Sales Manager
✨Tip Number 1
Familiarise yourself with EnerSys' product range, especially in the Motive Power sector. Understanding their offerings will help you engage more effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network within the industry by attending relevant trade shows or events. This can help you meet key players in the field and potentially gain insights into new business opportunities that align with EnerSys' goals.
✨Tip Number 3
Develop a strong understanding of the competitive landscape. Knowing who EnerSys' competitors are and what they offer will allow you to articulate how EnerSys stands out, which is crucial for a sales role.
✨Tip Number 4
Prepare to discuss your approach to building client relationships. Be ready to share specific examples of how you've successfully engaged clients in the past, as this aligns with the core competencies EnerSys values.
We think you need these skills to ace Service Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in the Motive Power or Material Handling Equipment sectors. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of EnerSys and its products. Mention specific examples of how you've successfully developed client relationships and achieved sales targets in previous roles.
Showcase Your Skills: Emphasise your interpersonal and influencing skills, as well as your ability to work collaboratively with cross-functional teams. Provide examples of how you've used these skills to resolve client issues or drive business growth.
Highlight Your Industry Knowledge: If you have experience in the Motive Power or related industries, make sure to highlight this in your application. Discuss any relevant knowledge of market trends and competitor activity that could benefit EnerSys.
How to prepare for a job interview at EnerSys
✨Research EnerSys and the Industry
Before your interview, make sure to thoroughly research EnerSys and its position in the stored energy solutions market. Understand their products, especially in Motive Power applications, and be prepared to discuss how your skills align with their business goals.
✨Demonstrate Your Sales Strategy Skills
Be ready to share specific examples of how you've developed tailored strategies for clients in the past. Highlight your consultative sales approach and how you identify client needs to create effective action plans.
✨Showcase Your Relationship-Building Abilities
Since this role focuses on building and maintaining client relationships, prepare to discuss how you've successfully fostered strong business connections in previous roles. Use concrete examples to illustrate your interpersonal and influencing skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and crisis management skills. Think of scenarios where you've had to address client performance issues or adapt to market changes, and be ready to explain your thought process and outcomes.
